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Retail Sales Consultant - MUNCIE, IN (MUNCIE)

Muncie, Indiana

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Retail Sales Consultant

With a global company like ours, the possibilities are endless — and the best place to start is on our Retail team. After all, what better way to become an expert in what we do than getting your hands on the latest technology and helping customers? From there, the door is open for you to go anywhere.

Skills profile

Connect customers to their next solution by simplifying and enhancing the AT&T experience.

You are

  • Tech savvy
  • Creative
  • Resourceful
  • Good-natured

You’re ready to

  • Learn on the spot
  • Jump in with quick thinking
  • Put your strong communication skills to the test
  • Work with customers

You’ll bring

  • A dedication to maintain excellent customer experience
  • An ability to problem solve
  • A commitment and drive to go above and beyond
  • A helpful attitude
Watch Video: Life as a Retail Sales Consultant

Life as a Retail Sales Consultant

Ready to be the face of our Brand? That’s a great start, but there is so much more you need to know.

Learn more

Develop and attain customer experience and sales objectives for store. Sell all products and services offered by the Company. Meet all sales objectives. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Handle service inquiries from customers. Provide efficient, courteous customer service and assist in all aspects of product offerings and services. Ensure an extraordinary customer experience. Position may be commissioned, and quota based.

GENERAL DUTIES

The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:

  • Possess a competitive spirit and desire to meet and exceed sales goals

  • Stay up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools

  • Understand customers' needs and help them discover how our products meet those needs

  • Multi-task in a fast-paced team environment

  • Educate and engage customers through product demonstrations

  • Interact with customers and provide prompt and courteous customer service to all customers

The successful candidate will be able to perform the following with or without reasonable accommodation:

  • Ability to work flexible hours, including evenings, weekends and holidays

  • Ability to stand for long periods of time

  • Ability to complete all paperwork completely, accurately, in a timely manner

  • Ability to lift up to 25 pounds

  • Ability to operate a personal computer, wireless equipment, copier and fax

  • Ability to work in other locations as the needs of the business dictate may be required.

  • Complete all aspects of opening and closing the store in accordance with written procedures.

  • Submit all transaction journals on a daily basis.

  • Assists with inventory maintenance

  • May be required to wear a uniform

Desired Qualifications:

  • 1-3 years retail/customer facing/sales experience preferred.

Retail Sales Consultants are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives!

Our new Retail Sales Consultant’s earn between $40,000 to $63,000, including hourly rate and our uncapped commission opportunities for our top sellers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Salary range is dependent on if all sales goals are met and/or exceeded.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage

  • 401(k) plan

  • Tuition reimbursement program

  • Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).

  • Sick leave

  • Paid Parental Leave

  • Adoption Reimbursement

  • Disability Benefits (short term and long term)

  • Life and Accidental Death Insurance

  • Supplemental benefit programs: critical illness, accident hospital indemnity/group legal

  • Employee Assistance Programs (EAP)

  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.

Ready to join the team? Apply today!

Weekly Hours:

40

Time Type:

Regular

Location:

USA:IN:Muncie:1414 W Mcgalliard Rd:RET/RET

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.

Job ID R-119355 Date posted 08/13/2026
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Workers have rights under federal employment laws.

Benefits

Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.

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Financial Well-being

Let’s start with the big one: Your work gets rewarded with competitive compensation.

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Health & Wellness

You and your family get access to excellent medical, dental and vision plan options.

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Paid Time Off

Chill out with PTO that you can spend any way you want.

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Work-Life Balance

Working here comes with the work-life balance you deserve.

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Family Planning & Care

Working here comes with the work-life balance you deserve.

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AT&T Perks

Having perks that matter to you matters to us. That means offering discounts where it counts, like insurance for auto, home and pets.

See our benefits

Our hiring process

Apply Now

Confirm your qualifications align with the job requirements and submit your application.

Assessments

You may be required to complete one or more assessments, depending on the role.

Interview

Get ready to put your best foot forward! More than one interview may be necessary.

Conditional Job Offer

We’ll reach out to discuss a conditional job offer and the next steps to joining the team.

Background Check

Timing is important – complete the necessary actions to proceed with onboarding.

Welcome to the Team!

Congratulations! It’s time to experience #LifeAtATT.

Check your email (and SPAM) throughout the process for important messages and next steps.

Career Path

Start here: Earn more as you grow

$60k+

Retail Sales Consultant

$73k+

Assistant Store Manager

$92k+

Retail Store Manager

$135k+

Area Retail Sales Manager

$203k+

Director

Bonus potential

Commission

Base pay

*These amounts are the average total compensation as of 4/1/2023.

See what it’s like to work here

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