Win over customers, build your future

In the Tulsa call center you'll provide frontline support that directly influences customer satisfaction, retention, and revenue outcomes in our Sales, Collections, and Customer Retention roles. These roles are vital to preserving customer relationships and managing overall account health.

The Technical Support role focuses on helping customers resolve service or device issues, not on sales goals; however there are expections and quotas that need to be met. The Sales Representative role includes selling AT&T products and services and the expectations are to meet or exceed sales targets.

All new hires participate in a paid training program that includes systems education, customer service skills, and on-the-job coaching. Training lasts approximately 4 weeks and prepares employees for live customer interactions.

AT&T’s Tulsa, OK call center roles typically start between $17-20 per hour plus commission. With attractive commissions and incentives, it makes this role a great place to start your career and top employees can make $62k+

Some roles at the Tulsa, OK call center offer a hybrid work model. Employees in these positions are required to report on-site to 15901 E Skelly Drive, Tulsa, OK 74116 approximately 3–4 days per week, with the remaining 1–2 days worked remotely from home. Work arrangements vary by role and business needs.

AT&T’s Tulsa, OK facility includes modern workspaces, break areas, and on-site amenities such as collaboration spaces with a game room. Employees also enjoy team events and recognition programs throughout the year.

AT&T offers a broad package of benefits that support health, financial security, family, career growth, and lifestyle needs.

• Health & Wellness: Medical, dental, and vision benefits, personal healthcare team, wellness programs, health apps, Employee Assistance Program, stress management services, and supplemental benefits (experimental services, doula care, wigs for chemotherapy, respite care).
• Financial Well-being: 401(k) with company contribution, retirement planning, basic and supplemental life insurance, health savings and flexible spending accounts, financial consultations, legal services, and commuter benefits.
• Work-Life Balance: Paid time off, community days, and volunteer opportunities.
• Family Planning & Care: Paid parental and caregiver leave, maternity support, fertility services, adoption reimbursement, and caregiver support for children, adults, and elders.
• Career Growth & Education: Tuition assistance, reimbursement for 131+ certificates, Personalized Learning Experience (PLE), Opportunity Marketplace for skill-sharing and mentorship, and 64+ nanodegrees.
• AT&T Perks: 50% off most wireless voice, text, and data plans, broadband discounts, savings on auto, home, and pet insurance, travel, event tickets and more.

The Tulsa, OK call center operates Monday through Friday from 7:55 AM to 8:15 PM and Saturday from 8:55 AM to 5:55 PM. Employees may be scheduled for any shift within these operating hours based on business needs. The call center is closed on Sundays. Shift bid opportunities occur every six months, allowing employees to request preferred schedules when available.

No degree is required for either the Technical Support or Sales call center roles. AT&T values customer service skills, communication ability, and reliability over formal education. Previous experience in a call center or customer-facing role is preferred but not mandatory.