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Retail Sales Consultant

The Face
of AT&T

With a global company like ours, the possibilities are truly endless —
and the best place to
start is on our
Retail team.

AT&T At Your Service

At Your Service is our commitment to provide an exceptional customer experience. We know we'll deliver if every action we take is based on the four commitments below – making each customers feel valued and appreciated.

Basics Done Better

The basics matter. Customers expect a reliable network and great value. We deliver the basics better than anyone else. We simplify and enhance the customer experience every day.

Best In Class Service

We go above and beyond to resolve customer concerns the first time. We are courteous and friendly, always ready with an "I can help you with that" attitude. We make it easy and convenient.

Built Around You

We listen, understand and adapt to meet customers' changing needs. We make AT&T products and experiences simple and tailored to them. We provide personalized solutions.

More Than Expected

Customers want to feel like they matter and we deliver innovative ways to ensure they leave feeling valued and appreciated. We give more than expected. We deliver exceptional.

Our Environment Has Evolved

At AT&T, we don't just sell products and services, we're so much more. We work in our communities answering the needs of our customers. We provide the AT&T Experience through courteous, personalized and safe interactions. Also, our bilingual opportunities allow us to deliver the same experience in a customer's native language.

  • Personal Protection
    Equipment Provided

  • Curbside Pick-Up
    & Delivery

  • Customer & Employee
    Protection Protocols

  • Sanitizing
    Environment & Tech

Pay and Perks

  • Base Pay

    Base pay is paid every
    two weeks

  • At-risk pay

    At-risk pay (or commission) is paid once a month

  • Union dues

    Union dues may be a condition
    of employment, depending on
    your state

  • Paid Time Off

    Chill out with Paid Time Off (PTO)

  • Tuition Assistance

    Keep learning with
    tuition assistance

  • Development

    Build skills with
    development programs

  • Discounts

    Earn discounts on
    AT&T products & services

  • Coverage

    Get covered with family medical, dental & vision plans


  • Schedules

    Schedules are based on seniority and are provided approximately 1 month at a time. Customers count on us – being there during your scheduled time is important.

  • New Hires

    New hires usually work during the busiest times (like evenings and weekends), which maxes out how much you can earn.

  • Paid Time Off

    Additionally, Paid Time Off can cover your scheduled vacations and last-minute situations.


  • New Hires

    New employee orientation and training takes about 3-4 weeks and typically includes virtual sessions and
    self-study activities.

  • Ongoing

    You’ll receive monthly online or leader-led training to stay up to date.

  • Your Career

    Start in our stores, but go just about anywhere. Through training & leadership support you can create your own path.

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The values we live by.

  • Live True

    Do the right thing, no compromise.

  • Think Big

    Innovate and get there first.

  • Pursue Excellence

    In everything, every time.

  • Make a Difference

    Impact your world.

  • Stand for Equality

    Speak with your actions.

  • Be There

    When customers & colleagues need you most.

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