Retail Sales Consultant
With a global company like ours, the possibilities are truly endless —
and the best place to
start is on our
AT&T At Your Service
At Your Service is our commitment to provide an exceptional customer experience. We know we'll deliver if every action we take is based on the four commitments below – making each customers feel valued and appreciated.
Basics Done Better
The basics matter. Customers expect a reliable network and great value. We deliver the basics better than anyone else. We simplify and enhance the customer experience every day.
Best In Class Service
We go above and beyond to resolve customer concerns the first time. We are courteous and friendly, always ready with an "I can help you with that" attitude. We make it easy and convenient.
Built Around You
We listen, understand and adapt to meet customers' changing needs. We make AT&T products and experiences simple and tailored to them. We provide personalized solutions.
More Than Expected
Customers want to feel like they matter and we deliver innovative ways to ensure they leave feeling valued and appreciated. We give more than expected. We deliver exceptional.
Our Environment Has Evolved
At AT&T, we don't just sell products and services, we're so much more. We work in our communities answering the needs of our customers. We provide the AT&T Experience through courteous, personalized and safe interactions. Also, our bilingual opportunities allow us to deliver the same experience in a customer's native language.
Customer & Employee
Environment & Tech
Pay and Perks
Base pay is paid every
At-risk pay (or commission) is paid once a month
Union dues may be a condition
of employment, depending on
Paid Time Off
Chill out with Paid Time Off (PTO)
Keep learning with
Build skills with
Earn discounts on
AT&T products & services
Get covered with family medical, dental & vision plans
Schedules are based on seniority and are provided approximately 1 month at a time. Customers count on us – being there during your scheduled time is important.
New hires usually work during the busiest times (like evenings and weekends), which maxes out how much you can earn.
Paid Time Off
Additionally, Paid Time Oﬀ can cover your scheduled vacations and last-minute situations.
New employee orientation and training takes about 3-4 weeks and typically includes virtual sessions and
You’ll receive monthly online or leader-led training to stay up to date.
Start in our stores, but go just about anywhere. Through training & leadership support you can create your own path.
Do the right thing, no compromise.
Innovate and get there first.
In everything, every time.
Give people what they don't expect.
Stand for Equality
Speak with your actions.
Press, speech, beliefs.
Make a Difference
Impact your world.
When customers & colleagues need you most.