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Our Culture
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Retail Sales Consultant
With a global company like ours, the possibilities are truly endless — and the best place to start is on our Retail team.
At Your Service is our commitment to provide an exceptional customer experience. We know we'll deliver if every action we take is based on the four commitments below – making each customers feel valued and appreciated.
The basics matter. Customers expect a reliable network and great value. We deliver the basics better than anyone else. We simplify and enhance the customer experience every day.
We go above and beyond to resolve customer concerns the first time. We are courteous and friendly, always ready with an "I can help you with that" attitude. We make it easy and convenient.
We listen, understand and adapt to meet customers' changing needs. We make AT&T products and experiences simple and tailored to them. We provide personalized solutions.
Customers want to feel like they matter and we deliver innovative ways to ensure they leave feeling valued and appreciated. We give more than expected. We deliver exceptional.
At AT&T, we don't just sell products and services, we're so much more. We work in our communities answering the needs of our customers. We provide the AT&T Experience through courteous, personalized and safe interactions. Also, our bilingual opportunities allow us to deliver the same experience in a customer's native language.
Base pay is paid every two weeks
At-risk pay (or commission) is paid once a month
Union dues may be a condition of employment, depending on your state
Chill out with Paid Time Off (PTO)
Keep learning with tuition assistance
Build skills with development programs
Earn discounts on AT&T products & services
Get covered with family medical, dental & vision plans
Schedules are based on seniority and are provided approximately 1 month at a time. Customers count on us – being there during your scheduled time is important.
New hires usually work during the busiest times (like evenings and weekends), which maxes out how much you can earn.
Additionally, Paid Time Off can cover your scheduled vacations and last-minute situations.
New employee orientation and training takes about 3-4 weeks and typically includes virtual sessions and self-study activities.
You’ll receive monthly online or leader-led training to stay up to date.
Start in our stores, but go just about anywhere. Through training & leadership support you can create your own path.
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