Lead Tech Vendor Mgmt
Gurgaon, India
Role Objective
We are seeking an experienced transformation leader to drive end-to-end vendor lifecycle governance across telco products and services. This role will lead cross-functional execution across procurement, finance, product, operations, billing, network services, and revenue assurance teams, while embedding AI-enabled workflows, automation, and data-driven governance to improve vendor performance, operational efficiency, compliance, cost accuracy, and business outcomes across the telecom ecosystem.
Key Responsibilities
· Lead vendor lifecycle governance from onboarding and contracting through performance management, renewal, rationalization, and exit.
· Drive cross-functional transformation across P2P, revenue assurance, billing, product, procurement, finance, and operations teams.
· Identify, design, and implement AI-enabled workflows, automation opportunities, and process improvements across telecom vendor management activities, including contract intelligence, billing validation, anomaly detection, SLA monitoring, and supplier performance analytics.
· Establish operating rhythms, governance forums, KPI dashboards, risk controls, and executive reporting for vendor lifecycle transformation programs.
· Apply telecom domain knowledge across network services, carrier products, usage-based billing, inventory reconciliation, service assurance, order-to-activate workflows, and vendor cost governance.
· Manage program risks, dependencies, milestones, stakeholder alignment, and delivery outcomes across a complex supplier ecosystem.
Required Qualifications
· Bachelor’s or master’s degree in business, technology, computer applications, engineering, or a related discipline; MBA, MCA, B.Tech, or B.E. preferred.
· 15+ years of experience in technology, telecom, vendor management, commercial operations, or large-scale transformation program management.
· Strong understanding of vendor lifecycle processes, supplier governance, contract operations, service performance, billing, and P2P workflows.
· Proven ability to deliver enterprise-wide transformation initiatives involving multiple business functions, senior stakeholders, and external partners.
· Working knowledge of AI tools, automation platforms, analytics, workflow digitization, process mining, and telecom-specific AI use cases such as predictive insights, billing exception detection, network service optimization, and intelligent supplier governance.
Preferred Skills and Experience
· Experience in telecom products, network services, managed services, supplier commercial models, or technology vendor ecosystems.
· Familiarity with AI applications in telecom, including network operations intelligence, service assurance analytics, demand forecasting, ticket triage, contract summarization, invoice validation, and vendor risk prediction.
· Ability to translate ambiguous business problems into structured transformation plans, measurable outcomes, and scalable operating models.
· Strong financial acumen, including cost optimization, budget governance, billing validation, and value realization tracking.
· Excellent executive communication, stakeholder management, influencing, and change management skills.
Success Measures
· Improved vendor lifecycle efficiency, cycle time, and process standardization across key workflows.
· Stronger SLA compliance, governance adherence, risk visibility, and supplier performance accountability.
· Increased adoption of AI, automation, analytics, and digital workflow capabilities across telecom vendor management, billing governance, supplier performance, and network service operations.
Weekly Hours:
40Time Type:
RegularLocation:
Gurgaon, IndiaIt is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-116238 Date posted 07/24/2026
Benefits
Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.
- Paid Time Off
- Tuition Assistance
- Medical and dental plans
- Discounts
- Training & Development
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