Lead HR Business Partner
Dallas, Texas
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
Overall Purpose
Support and align human resources initiatives with business objectives to optimize workforce performance, strengthen organizational effectiveness, and promote a positive workplace culture.
The ideal candidate is a strategic HR professional with demonstrated experience developing and executing HR strategies that align with business objectives. They bring strong expertise in organizational development, employment-law compliance, risk management, labor and union relations, and employee relations.
This individual uses workforce data and reporting to identify trends, improve organizational effectiveness, and optimize workforce performance. They are also skilled in leading change and performance-management initiatives and can communicate complex workforce matters clearly while serving as a trusted consultant to executives and senior leaders.
Key Roles and Responsibilities:
Responsibilities may include, but are not limited to:
Strategic Partnership:Collaborate with senior leaders to develop and execute HR strategies aligned with business objectives. Design and implement programs that improve organizational effectiveness and workforce performance.
Compliance and Risk Management:Help ensure HR policies and practices comply with applicable local, state, and federal employment laws, with particular emphasis on labor and union requirements. Identify and mitigate employee-management risks.
Data Analysis and Reporting:Analyze workforce metrics, identify trends, and recommend process improvements. Prepare and present regular reports on HR activities, outcomes, and key performance indicators to senior leadership.
HR Program Support:Support change management, performance management, learning and development, employee engagement, morale, retention, and other workforce initiatives.
Call Center Support:Apply previous call center experience to address the workforce needs and operational challenges associated with that environment.
Additional Responsibilities:Perform other duties and support special projects as assigned.
Job Contribution
Serves as an experienced HR professional with broad, in-depth expertise and the ability to resolve complex business and workforce issues. Leads significant projects with a high degree of strategic autonomy and contributes to executive-level decision-making. Develops and implements long-term plans with organization-wide impact, mentors less-experienced team members, and regularly collaborates with senior leadership.
Education and Experience
Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
5+ years of relevant HR experience.
Previous call center experience preferred.
Professional certification may be required for certain areas of responsibility.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Weekly Hours:
40Time Type:
RegularLocation:
USA:TX:Dallas / One AT&T Plaza (208 S Akard - Whitacre Tower) - Adm:208 S Akard StSalary Range:
$130,700.00 - $196,100.00AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.
Job ID R-119905 Date posted 08/18/2026
Benefits
Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.
- Paid Time Off
- Tuition Assistance
- Medical and dental plans
- Discounts
- Training & Development
Our hiring process
Apply Now
Confirm your qualifications align with the job requirements and submit your application.
Assessments
You may be required to complete one or more assessments, depending on the role.
Interview
Get ready to put your best foot forward! More than one interview may be necessary.
Conditional Job Offer
We’ll reach out to discuss a conditional job offer and the next steps to joining the team.
Background Check
Timing is important – complete the necessary actions to proceed with onboarding.
Welcome to the Team!
Congratulations! It’s time to experience #LifeAtATT.
Check your email (and SPAM) throughout the process for important messages and next steps.
Join our talent network
Didn’t find what you were looking for here? Sign up for our job alerts and get the latest AT&T news.