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Account Representative

Southfield, Michigan

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Our Account Representative earn between $333.00 - $1419.00 Weekly. With our amazing wage opportunities, our average starting earnings begin at $17,316 per year.   Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: · Medical/Dental/Vision coverage · 401(k) plan · Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired). · Sick leave (may vary by state and based on bargaining group to which you are hired). · Adoption Reimbursement · Disability Benefits (short term) · Life and Accidental Death Insurance · Supplemental benefit programs: critical illness, accident hospital indemnity/group legal · Employee Assistance Programs (EAP) · Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, , the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. Relevant Material Job Duties for which Criminal History may have a direct adverse, and negative relationship potentially resulting in the withdrawal of the Conditional Offer of Employment Contact with Customers/Candidates/Clients Safety Sensitivity (Vehicle/Tool/Machine Operation - if applicable) Handling/Proximity to Sensitive Information

LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL? A job with AT&T as an Account Representative can provide you with exactly that! Your employment with AT&T includes an outstanding training curriculum and a wide range of future career possibilities with unlimited and varied advancement opportunities. AT&T offers a competitive salary and benefits that include medical, dental, paid vacation, and more! Account Representatives receive a competitive base pay with extraordinary incentive pay based on actual performance results. What you'll do as an AT&T Account Representative: - Utilize proven sales and service techniques to build customer relationships, enhance the customer’s buying experience, retain customers, and exceed customer care commitments - Provide world-class service by delivering an effortless customer experience - Interact proficiently with a variety of online systems to problem solve, identify sales and retention opportunities, and present an all-inclusive solution that meets the customer’s needs - Opportunity to consistently meet or exceed sales quotas and service objectives in a fast-paced call center environment AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws .

Weekly Hours:

40

Time Type:

Regular

Location:

Southfield, Michigan

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-104620 Date posted 03/23/2026
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Benefits

Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.

  • Paid Time Off
  • Tuition Assistance
  • Medical and dental plans
  • Discounts
  • Training & Development

Learn more about benefits

Our hiring process

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Confirm your qualifications align with the job requirements and submit your application.

Assessments

You may be required to complete one or more assessments, depending on the role.

Interview

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Conditional Job Offer

We’ll reach out to discuss a conditional job offer and the next steps to joining the team.

Background Check

Timing is important – complete the necessary actions to proceed with onboarding.

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