Lead Product Development Engineer
Plano, Texas
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
At AT&T, we empower leaders to drive meaningful change in a fast-evolving, connected world. This role supports innovative solutions that improve customer experiences and strengthen the services we deliver.
What You'll Do:
AT&T is seeking an experienced product development professional to lead research, design, testing, and delivery of innovative network technologies. This role translates business objectives and customer needs into scalable, market-competitive product solutions.
- Lead product development: Manage the product lifecycle from concept through launch, ensuring alignment with timelines, budgets, quality standards, market needs, and strategic objectives.
- Validate network technologies: Lead research, design, testing, and development for residential and business gateways, Wi-Fi extenders, firmware workflows, production environments, end-to-end validation, and controlled tester groups.
- Assess technical performance: Evaluate security, port, and network configurations while using scripted scans and collected data to identify defects, missed requirements, and issue criticality.
- Provide technical oversight: Ensure product designs are feasible, functional, scalable, and supported by rigorous testing and quality assurance processes. • Collaborate across teams: Partner with labs, field technicians, development, supply chain, marketing, sales, engineering, and manufacturing teams to support product delivery, defect resolution, documentation, and reporting.
- Conduct market and technology research: Monitor industry trends, emerging technologies, and competitive products to inform development strategies and translate requirements into technical specifications.
- Support customer engagement: Gather customer feedback, understand user needs, and incorporate insights into continuous product improvement.
Team Responsibilities
- Build and manage tools and processes that keep more than 14 million residential gateways operating smoothly, current with firmware updates, and enabled with enhanced features.
- Support high-quality Wi-Fi experiences for fiber and mobility-based internet customers.
- Operate systems that collect and analyze approximately 100 TB of data daily to identify firmware defects, transient errors, and unexplained device behavior.
- Partner with software development teams to determine root cause, build fixes, and validate solutions.
- Plan and execute safe firmware rollout strategies across target device populations to reduce the risk of customer-impacting issues or outages.
- Contribute to revenue growth, cost savings, and enhanced products and services for AT&T subscribers.
- Advance automation and AI-enabled capabilities to improve testing effectiveness and operational efficiency.
What You'll Need:
- Bachelor’s degree in Computer Science, Software Engineering, Information Technology, Computer Engineering, Data Science/Analytics, or equivalent work experience.
- Knowledge of fiber and mobility internet service installation and ordering processes.
- Experience with network technology, firmware validation, data analysis, automation, quality assurance, or related product development activities preferred.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Weekly Hours:
40Time Type:
RegularLocation:
Bothell, Washington, USA:TX:Plano / W Plano Pkwy - Adm:3400 W Plano PkwySalary Range:
$143,800.00 - $215,800.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-113511 Date posted 07/06/2026
Benefits
Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.
- Paid Time Off
- Tuition Assistance
- Medical and dental plans
- Discounts
- Training & Development
Our hiring process
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Assessments
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Interview
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Conditional Job Offer
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