Sr Specialist CoE Front Desk Management/ Contract-to-Bill Operations & AI Revenue Governance / Customer Onboarding / Billing Operations / Revenue Assurance / Commercial Operations
Gurgaon, India
Senior Technical Vendor Specialist
AI-Driven Supplier Analytics, Risk & Expense Transformation
Role Overview
We are seeking a highly experienced Senior Technical Vendor Specialist to lead supplier analytics, risk tiering, compliance frameworks, and AI-driven vendor expense transformation across telecom products and enterprise services.
This role will drive end-to-end vendor governance and financial control maturity by combining deep commercial expertise with advanced analytics, AI-enabled tools, and structured compliance frameworks. The objective is to improve supplier performance, reduce risk exposure, optimize costs, and strengthen linkage between vendor spend, revenue, and product profitability.
Key Responsibilities
1. Supplier Analytics & Financial Insights
- Develop and manage supplier analytics frameworks and dashboards for spend visibility, performance tracking, and cost optimization
- Generate actionable insights on supplier performance, SLA adherence, cost drivers, and efficiency trends
- Enable predictive analytics and AI-driven decision-making for proactive vendor governance
2. Risk Tiering & Supplier Classification
- Design and implement risk-based supplier tiering (High / Medium / Low) based on criticality, spend, service impact, and exposure
- Conduct initial and ongoing supplier risk assessments, including financial, operational, and compliance risks
- Identify early warning signals such as vendor distress, delivery risks, and compliance gaps
3. Compliance Framework & Governance
- Establish and enforce standardized, auditable compliance frameworks across the vendor lifecycle
- Ensure adherence to regulatory, contractual, cybersecurity, and data privacy requirements
- Lead audit readiness, compliance monitoring, and remediation programs for non-compliant vendors
4. Vendor Management & Performance Governance
- Drive structured vendor performance management (scorecards, QBRs, audits, and governance forums)
- Define and track KPIs such as:
- SLA adherence
- On-time delivery
- Defect rates and incident response
- Cost efficiency and contractual compliance
- Drive supplier consolidation and strategic vendor selection initiatives
5. AI-Driven Expense Transformation
- Lead end-to-end procure-to-pay (P2P) transformation with AI-based controls
- Enable use cases such as:
- AI-driven invoice validation and duplicate detection
- Automated exception handling and anomaly detection
- Spend classification and predictive cost analytics
- Improve invoice accuracy, reduce revenue leakage, and strengthen financial controls
6. Cost Optimization & Commercial Governance
- Identify and execute cost reduction and optimization opportunities through:
- Supplier consolidation
- Rate benchmarking
- Commercial renegotiation
- Build business cases, savings pipelines, and benefit tracking models
- Establish strong cost-to-revenue linkage across vendor spend, deals, and product profitability
7. Stakeholder & Ecosystem Management
- Partner with Finance, Procurement, Revenue Assurance, Product, Technology, and Vendor teams
- Align vendor commercial models with business outcomes and revenue goals
- Translate analytics into executive-level insights and transformation initiatives
Required Qualifications
- 12+ years of experience in vendor management, supplier analytics, telecom operations, procurement, or finance transformation
- Strong expertise in:
- Vendor commercial models and contract structures
- Supplier lifecycle and governance frameworks
- Risk tiering and compliance management
- Proven experience in procure-to-pay, expense governance, and financial controls
- Hands-on experience with analytics, dashboards, and data-driven decision making
Preferred Qualifications
- Experience with AI/ML-driven tools for vendor analytics, risk monitoring, and financial controls
- Exposure to Vendor Management Systems (VMS), SRM platforms, or ERP ecosystems
- Experience in large-scale vendor ecosystems (telecom / enterprise environment)
- Familiarity with data privacy, cybersecurity, and regulatory compliance frameworks
Key Skills
- Supplier Analytics & Spend Intelligence
- Vendor Risk Tiering & Compliance Frameworks
- AI & Automation in Vendor Governance
- Procure-to-Pay (P2P) Transformation
- Cost Optimization & Commercial Strategy
- Vendor Performance Management
Success Measures
- Measurable reduction in vendor spend and leakage through transformation initiatives
- Improved supplier risk visibility and compliance adherence
- Increased automation coverage across P2P, analytics, and governance processes
- Enhanced invoice accuracy, payment efficiency, and financial control maturity
- Stronger alignment between vendor costs, revenue outcomes, and product profitability
Location
Gurgaon, India
Weekly Hours:
40Time Type:
RegularLocation:
Gurgaon, IndiaIt is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-116676 Date posted 07/24/2026
Benefits
Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.
- Paid Time Off
- Tuition Assistance
- Medical and dental plans
- Discounts
- Training & Development
Our hiring process
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