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Technology

Lead Software Configuration

Dallas, Texas

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JOB LOCATION: 208 S. Akard St., Dallas, TX 75202

DUTIES: Configure, customize and optimize Workday modules (HCM, Payroll, Recruiting, Time Tracking) to meet evolving business requirements. Analyze organizational workflows and translate them into scalable, automated Workday solutions. Implement and manage complex business processes, security roles, and integrations within the Workday platform. Troubleshoot system issues, perform root cause analysis, and deliver timely resolutions to ensure system reliability and data integrity. Collaborate with cross-functional teams to document, test, and deploy Workday configuration changes and releases. Identify and assess opportunities for enhancing existing Workday features and functionalities based on user and business needs. Lead or participate in Workday release management activities, including evaluating new features, conducting impact analysis, and coordinating rollout plans. Design and implement custom reports, dashboards, and analytics to support strategic decision-making. Work closely with product owners, business analysts, and stakeholders to gather requirements and deliver innovative product enhancements. Benchmark Workday solutions against industry best practices and recommend improvements to maintain a competitive edge.  Ensure all Workday configurations and enhancements comply with internal controls, data privacy, and security policies. Configure tables, fields, and forms. Define business rules, UI policies, and client scripts using the platform’s graphical interface. Configure workflows and approvals using delivered, UI-based editor tools: ServiceNow’s Workflow Editor. Design and configure service portals, widgets, and catalog items. Set up user roles, groups, and permissions. Configure integrations with external systems using pre-built connectors and APIs. Configure allowing users to customize software solution behavior and appearance to align with their organization’s processes and workflows without the need for custom coding or development. Utilize Workday tools, reporting, integrations (EIB, Studio CoreConnectors), and security configuration. Design, implement, and troubleshoot complex Workday solutions.

MINIMUM REQUIREMENTS: Requires a Master’s degree, or foreign equivalent degree in Computer Information Systems, Computer Engineering, or Computer Science and 3 years of experience in the job offered or 3 years of experience in a related occupation utilizing ServiceNow’s Workflow Editor; utilizing Workday tools, reporting, integrations (EIB, Studio CoreConnectors), and security configuration; and designing, implementing, and troubleshooting complex Workday solutions.

Our Lead Software Configuration earn between $157,325 - $196,100 yearly. Not to mention all the other amazing rewards that working at AT&T offers.

Joining our team comes with amazing perks and benefits:

· Medical/Dental/Vision coverage

· 401(k) plan

· Tuition reimbursement program

· Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

· Paid Parental Leave

· Paid Caregiver Leave

· Additional sick leave beyond what state and local law require may be available but is unprotected

· Adoption Reimbursement

· Disability Benefits (short term and long term)

· Life and Accidental Death Insurance

· Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

· Employee Assistance Programs (EAP)

· Extensive employee wellness programs

· Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone 

Weekly Hours:

40

Time Type:

Regular

Location:

Dallas, Texas

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-108657 Date posted 05/21/2026
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Benefits

Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.

  • Paid Time Off
  • Tuition Assistance
  • Medical and dental plans
  • Discounts
  • Training & Development

Learn more about benefits

Our hiring process

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Assessments

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Interview

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Conditional Job Offer

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Background Check

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