Sr Spec Inside Cust Success 1 TER
Dallas, Texas
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
Overall Purpose: To drive revenue growth and retention by selling the organization’s products and services via telephone within designated market areas or assigned accounts.
Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:
• Revenue Retention and Growth: Drive revenue growth by retaining existing customers, achieving sales quotas, and upselling to create incremental new business.
• Customer Relationship Management: Develop and maintain strong client relationships, manage account escalations, and ensure direct communication with key decision makers.
• Sales Metrics and Performance: Successfully close sales deals, deliver on sales metrics, and secure renewal and new contracts to meet performance targets.
• Customer Needs and Solutioning: Assess and understand customer needs to tailor solutions, leveraging a consultative approach to meet strategic business priorities and apply the latest technologies.
• Market and Industry Knowledge: Conduct market research to stay informed on industry trends and identify key customer needs, utilizing this knowledge to enhance sales opportunities and improve customer satisfaction (Net Promoter Score - NPS).
Job Contribution: A mid-level sales representative with solid grasp of sales principles, practices, products, and services. Manages small to mid-sized sales and occasionally handles large complex sales. Works with moderate on-going supervision. Responsible for a moderate quota or territory. Utilizes company policies and exercises judgment to resolve customer issues or identify opportunities. May lead presentations and mentor less experienced peers.
Supervisor: No
Education/Experience: Bachelor’s degree (BS/BA) desired. 2+ years of related sales experience.
Our Sr Spec Inside Cust Success 1 TER earns between $48,300 - $72,500 in commissions with a total target compensation of $78,300 - $102,500. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
AT&T internet (and fiber where available) and AT&T phone
Call to action
Ready to join our sales team? Apply today
Weekly Hours:
40Time Type:
RegularLocation:
Dallas, TexasIt is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-105465 Date posted 04/13/2026
Benefits
Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.
- Paid Time Off
- Tuition Assistance
- Medical and dental plans
- Discounts
- Training & Development
Our hiring process
Apply Now
Confirm your qualifications align with the job requirements and submit your application.
Assessments
You may be required to complete one or more assessments, depending on the role.
Interview
Get ready to put your best foot forward! More than one interview may be necessary.
Conditional Job Offer
We’ll reach out to discuss a conditional job offer and the next steps to joining the team.
Background Check
Timing is important – complete the necessary actions to proceed with onboarding.
Welcome to the Team!
Congratulations! It’s time to experience #LifeAtATT.
Check your email (and SPAM) throughout the process for important messages and next steps.
Join our talent network
Didn’t find what you were looking for here? Sign up for our job alerts and get the latest AT&T news.