Director-Cybersecurity - IAM Delivery, OCM and Client Engagement
Charlotte, North Carolina
Job Description:
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
About the Company:
Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.
What you’ll do:
The Director of Delivery, Client Engagement & OCM for Identity & Access Management (IAM) will lead strategic initiatives within the IAM Cybersecurity organization, ensuring successful delivery of complex IAM programs and initiatives while driving adoption and engagement through effective Demand and Release management as well as OCM activities across the organization. This role will also lead a centralized client engagement function to act as the POC for application and business teams to engage across the complex IAM ecosystem. This role requires a visionary leader who can balance program governance with human-centered engagement and change strategies to strengthen our enterprise security posture and deliver on our commitments while driving strong business engagement and communication.
What you’ll need:
Key Responsibilities
Delivery management: Responsible for running a team that drives all Delivery, Demand and Release management functions across the entire IAM org as well as aligning strategic direction and defining cross organization dependencies, strategic roadmaps and budget, planning and resource management.
Organization Change Management (OCM): Responsible for running a team that provides all OCM capabilities including change control, inter-dependency mappings, all communications and messaging as well as partnering and working across teams to drive engagement and awareness of IAM activities and changes company wide. Design and execute communication and training plans to drive adoption of IAM tools and policies
Client/Customer Engagement: Responsible for running a team that is the centralized POC's for how our clients/customers/partners engage across the complex IAM ecosystem and act as an initial contact point and coordination for how teams navigate to implement IAM platforms and tools.
Metrics & Reporting: Responsible for running a team that delivers centralized metrics reporting including driving OKR's, KPI's, KRI's, KCI's and any/all other metric reporting needed to effectively represent the functions, capabilities, and effectiveness of our IAM systems and tools.
Team Development: Lead and mentor leaders and individual contributors across the team and foster a culture of collaboration, accountability, and continuous improvement.
What you’ll bring:
Required Skills & Qualifications
Program Management Expertise
Proven experience in managing large-scale IAM or cybersecurity programs.
Strong financial and resource management skills.
OCM Proficiency
Knowledge of change management methodologies
Experience in stakeholder engagement and resistance management for security initiatives.
Technical & Business Acumen
Familiarity with IAM technologies (e.g., Single Sign-On, MFA, Privileged Access Management).
Understanding of cybersecurity frameworks.
Leadership & Communication
Exceptional ability to influence and communicate with executives and cross-functional teams.
Strong analytical and problem-solving skills.
Education & Certifications
Bachelor’s degree in Business, Management, Cybersecurity, or related field (Master’s preferred).
CISSP or similar cybersecurity certification is a plus.
Preferred Experience
10+ years in program management with at least 5 years in a leadership role.
Experience in IAM and organizational change management within large, complex organizations.
Background in cybersecurity and technology-driven environments.
Key Competencies
Strategic Thinking
Adaptability & Resilience
Collaboration & Influence
Data-Driven Decision Making
Strategic Planning & Execution: Ability to translate organizational vision into actionable program strategies and oversee multiple interconnected projects.
Portfolio Governance: Expertise in establishing governance frameworks, prioritizing initiatives, and ensuring alignment with business objectives.
Resource Allocation & Budgeting: Strong financial acumen for managing budgets and optimizing resource utilization across programs.
Risk Management: Proficiency in identifying, assessing, and mitigating risks at program and enterprise levels.
Performance Measurement: Experience in defining KPIs and tracking program success against strategic goals.
Leadership & Team Development: Skilled in mentoring and fostering high-performing teams.
Supervisor:
Yes
Our Director-Cybersecurity, earns between $188,100-$282,100 USD Annual, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
AT&T internet (and fiber where available) and AT&T phone.
#LI-Onsite – Full-time office role-
Ready to join our team? Apply today.
Weekly Hours:
40Time Type:
RegularLocation:
USA:NC:Charlotte / Ibm Dr - Adm:8505 Ibm DrSalary Range:
$188,100.00 - $282,100.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-98889 Date posted 01/30/2026
Benefits
Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.
- Paid Time Off
- Tuition Assistance
- Medical and dental plans
- Discounts
- Training & Development
Our hiring process
Apply Now
Confirm your qualifications align with the job requirements and submit your application.
Assessments
You may be required to complete one or more assessments, depending on the role.
Interview
Get ready to put your best foot forward! More than one interview may be necessary.
Conditional Job Offer
We’ll reach out to discuss a conditional job offer and the next steps to joining the team.
Background Check
Timing is important – complete the necessary actions to proceed with onboarding.
Welcome to the Team!
Congratulations! It’s time to experience #LifeAtATT.
Check your email (and SPAM) throughout the process for important messages and next steps.
Connect today
Didn’t find what you were looking for here? Sign up for our job alerts so we can connect and share the latest.