Technician II-MSC/RNOC
Raleigh, North Carolina
Job Description:
Looking for a company that values your potential? A job with AT&T as a Technical MSC/RNOC can provide you with exactly that! Take advantage of our paid training and wide range of career possibilities.
You’ll be responsible for maintaining the integrity of multiple Mobile Switching Centers (MSCs) and the numerous network elements they contain.
Responsibilities may include performing hardware installations, routine maintenance on Switching complex, interpreting reports, utilizing troubleshooting skills to identify and resolve complex system hardware/software problems.
Assist Wireless Technicians and vendors with restoration activities when service impairments occur.
Execute engineering work orders.
Performs other duties as assigned by management.
GENERAL DUTIES
The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:
General Essential Functions which are normally required:
1. Wears appropriate safety equipment and follows established safety practices and procedures.
2. Uses sophisticated electronic test equipment, measuring devices, meters and hand tools in analyzing, adjusting, installing, wiring, repairing, maintaining and testing MSC, wireless site, transmission, and associated equipment.
3. Performs required incidental and preventative maintenance on MSC, wireless site, power equipment, transmission, and associated equipment, and completes necessary logs, reports and postings.
4. Operates Personal Computer, or similar devices, to access required systems and equipment.
5. Assists in clearing of trouble with other groups and organizations and works with other employees and/or customers in the maintenance and installation of wireless service.
6. Moves and/or lifts material weighing up to a maximum of 60 pounds and drive long distances safely to complete job assignments.
7. Works in MSC/RNOC/Wireless site environment, with frequent guidance or assistance.
8. Performs Network surveillance and emergency response as necessary. May be required to be available for after hour projects, On-Call duty, and overtime.
9. May drive company vehicle.
Essential functions which may be required for a particular job:
1. Maintains MSC/RNOC operations with general supervision.
2. Performs and records maintenance procedures for all MSC and cellular system infrastructure.
3. Performs installation and growth procedures as required with general supervision.
4. Assists local telephone vendors for installation, testing, and maintenance of telephone facilities.
5. Responds immediately to actual or potential service interruptions as required.
6. Works with other team members, departments, and vendors as needed to ensure that all work efforts are done in a timely and efficient manner.
7. May perform switch maintenance and software upgrades.
8. May perform translations, use computer inputs to create, modify, and/or correct database contents, i.e. MSC and associated equipment.
PHYSICAL REQUIREMENTS
Ability to distinguish between colors and read printed material.
Lift/carry 60 pounds.
Climb stairs/ladders.
Must be able to kneel, stoop, crouch or work in other uncomfortable positions to accomplish tasks.
Must have good hand/eye coordination and be able to work with hand tools.
SPECIAL REQUIREMENTS
Must be willing to work day, evening or night hours, overtime, emergency call-outs, weekends and holidays as required. Must assume 24-hour on-call duty when assigned and applicable.
Two (2) years related technical training or equivalent experience.
May require valid state driver’s license, or CDL, whichever is applicable, and satisfactory driving record check.
May be required to be away from home location for extended periods of time.
Our Wireless Technicians earn between $18.05 - $47.51 per hour. With our amazing wage opportunities, our average starting earnings begin at $37,596.00 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired.
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP) ·
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Interested? We provide extensive training and the resources you’ll need in a collaborative and dynamic team environment built for your success.
If you are considering jobs like Technical MSC/RNOC, this career move would be a great fit.
Ready to take your career on the road to success? Apply today!
Weekly Hours:
40Time Type:
RegularLocation:
Raleigh, North CarolinaIt is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-82318 Date posted 09/16/2025
Benefits
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- Paid Time Off
- Tuition Assistance
- Insurance Options
- Discounts
- Training & Development
Our hiring process
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