Lead Member of Technical Staff
Plano, Texas
Job Description:
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your technical expertise and strategic vision will help serve customers and transform lives through innovative data solutions and impactful connections.
AT&T is seeking a Lead Member of Technical Staff to join our device technology and analytics team. In this critical role, you will architect, develop, and deliver advanced analytics platforms and APIs that drive converged customer insights, enable machine learning and AI-powered solutions, and support AT&T’s network performance and customer experience strategies. You’ll collaborate closely with cross-functional teams to accelerate high-priority initiatives and support our Guarantee, Wi-Fi, and device performance monitoring programs.
What you’ll do:
- Build and optimize ML/AI models to analyze customer usage patterns, network load, and device behavior, informing business and technical requirements.
- Develop software solutions for device fingerprinting, customer analytics, and application performance tracking across converged and AIA customers.
- Partner with engineering, RAN, and Guarantee teams to deliver reliable device and network performance information.
- Establish and maintain customer experience benchmarks and reporting systems.
- Monitor and support Wi-Fi trials, performance analytics, and related strategic initiatives.
- Ensure high standards of data privacy, security, and compliance in all software solutions.
- Collaborate with internal stakeholders to define requirements, prioritize deliverables, and drive key projects to completion.
- Troubleshoot, optimize, and document systems to support operational excellence and knowledge transfer.
What you’ll need:
- Experience developing and deploying APIs and data-driven software solutions at scale.
- Strong background in data science, machine learning, or analytics, with hands-on coding skills (Python, Java, or similar).
- Proven ability to deliver complex projects on time while coordinating across multiple teams.
- Solid understanding of networking concepts, device telemetry, and performance monitoring.
- Experience working with cloud platforms, data pipelines, and secure data handling.
- Strong problem-solving, analytical, and troubleshooting abilities.
- Excellent communication and cross-team collaboration skills.
- Ability to thrive in a fast-paced, high-priority environment with shifting priorities.
What you’ll bring:
- 5+ years of relevant experience in software development, data analytics, or related technical fields.
- Demonstrated expertise in designing and delivering data science tools or APIs.
- Experience supporting large-scale, customer-facing platforms and solutions.
- A proactive and solution-oriented mindset, with a passion for innovation and continuous improvement.
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
Experience:
- PhD in an approved field from an approved university with no minimum years of relevant experience or Masters in an approved field from an approved university with a minimum of 2 years of relevant experience or a Bachelors in an approved field from an approved university with a minimum of 4 years of relevant experience.
Our Lead Member of Technical Staff, earns between
$171,600.00 - $275,900.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
- AT&T internet (and fiber where available) and AT&T phone.
#LI-Onsite – Full-time office role-
Ready to join our team? Apply today
Weekly Hours:
40Time Type:
RegularLocation:
USA:TX:Plano / W Plano Pkwy - Adm & Dat:2900 W Plano PkwySalary Range:
$171,600.00 - $275,900.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-84266 Date posted 10/28/2025
Benefits
Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.
- Paid Time Off
- Tuition Assistance
- Insurance Options
- Discounts
- Training & Development
Our hiring process
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Confirm your qualifications align with the job requirements and submit your application.
Assessments
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Interview
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Conditional Job Offer
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Background Check
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