Manager-Sales Administration (customer Q2C and sales)
Gurgaon, India
Job Description:
Experience Level: 8-10 Years
Location: Gurugram
Roles and Responsibilities:
- Be the primary contact for the assigned SP/ Account to manage the Lifecyle of the request
- Be the AT&T ambassador to further the customer experience.
- Manage deliverable of a team members, be a mentor and coach for enhance performance.
- Hire and mentor talent for a repetitive deliverable
- Track KPI, Manage cost, workloads and Process improvement
- Should have basic knowledge of Invoicing, billing process, Inventory and Pricing tools, also lead in process transformation and efficiency initiatives.
- Serves as the primary point of contact for the designated SP/Account and can manage lifecycle day to day
- Effectively manages multiple projects with close attention to detail and meets short turnarounds and deadlines.
Primary / Mandatory skills:
Overall – 8-10 years of experience in customer Q2C and sales led lifecycle roles.
- Very strong written and verbal skills
- Preferably from the Telecom/ IT industry
- Experience working in an environment where coordination with multiple teams is essential to success
- Ability to prioritize individual/group work in a high-stress, daily deadline driven environment
- Led a team, Nurture Talent and Manage business deliverable.
Additional information (if any): Willing to work in Shift Duties – Especially the US business hours primarily.
Weekly Hours:
40Time Type:
RegularLocation:
Gurgaon, IndiaIt is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-84634 Date posted 10/03/2025
Benefits
Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.
- Paid Time Off
- Tuition Assistance
- Insurance Options
- Discounts
- Training & Development
Our hiring process
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