Senior Technical Product Manager
Dallas, Texas
Job Description:
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
Overview:
At AT&T, our product development team leads the charge in delivering innovative, reliable solutions designed to simplify and elevate customer experiences. We are driven by a mission to transform the AT&T Business space by creating a unified platform of shared capabilities that redefines customer and product interactions.
Through the development of a centralized platform, we aim to break down barriers caused by siloed technology stacks, redundant processes, and inconsistent data—paving the way for a seamless, customer-first experience. Our vision is to establish a solid foundation of shared services across sales, ordering, care, and support, empowering rapid product launches with reduced costs and streamlined development efforts.
As a member of this dynamic team, you’ll be at the forefront of researching, designing, planning, developing, and evaluating cutting-edge network technologies. You’ll transform strategic business goals into groundbreaking product designs, driving the evolution of connectivity and reshaping how the world communicates and shares meaningful moments.
Key Responsibilities:
1. Define and Drive Product Strategy
- Collaborate with stakeholders, business teams, UX designers, and development engineers to create a compelling product vision and roadmap that aligns with organizational objectives and market demands.
- Regularly assess and refine product strategies to ensure alignment with evolving customer needs and industry trends.
2. Understand Customer Needs
- Engage directly with customers to identify their challenges, gather feedback, and uncover opportunities for innovation.
- Develop a deep understanding of user pain points to create solutions that enhance customer satisfaction and experiences.
3. Translate Business Needs into Technical Requirements
- Act as the bridge between business goals and technical implementation, ensuring product designs address both organizational objectives and customer demands.
- Translate strategic business objectives into clear, actionable technical requirements for development teams.
4. Collaborate with Engineering Teams
- Partner with engineers to design, develop, and refine product features that are scalable, reusable, and customer-centric.
- Provide technical input throughout all phases of product development, including requirements analysis, design, effort estimation, development, testing, and delivery.
- Solve challenges through detailed analysis, propose innovative solutions, and optimize processes for greater efficiency and effectiveness.
5. Analyze Success Metrics
- Define success criteria for products and track their performance through key metrics and data-driven insights.
- Continuously evaluate product success and identify areas for improvement to drive better results and customer satisfaction.
6. Cross-Functional Collaboration
- Build strong partnerships across various teams, including marketing, network, development, engineering, external collaborators, and program managers, to ensure high-quality outcomes.
- Work closely with business leaders, stakeholders, and technical leads to drive shared success and deliver projects on time.
What You’ll Bring:
- Exceptional analytical and problem-solving skills with a strong focus on customer-centric solutions.
- Proven ability to collaborate across diverse teams and translate complex business goals into actionable technical plans.
- Experience in defining product success metrics and using data insights to optimize performance.
- A passion for innovation and a commitment to delivering high-quality products that make an impact.
Required Qualifications:
- Bachelor’s degree in computer science, Information Systems, or a related field.
- 3-5 years of experience in engineering or development roles, with a proven track record of delivering technical solutions.
Preferred Qualifications:
- Demonstrated expertise in driving innovative ideas and leading strategic initiatives.
- Proficiency in building multi-tenant, multi-channel products and services.
- Outstanding written and verbal communication abilities, with a talent for presenting complex technical concepts clearly to diverse audiences, including peers, developers, business leaders, and senior managers.
- Experience working within Agile, Scrum, or Kanban development teams to deliver iterative and high-quality results.
- Proven ability to work across business units, fostering collaboration and building relationships to achieve shared objectives and key results.
- Skilled at evaluating technical solutions using data, outlining trade-offs, risks, and mitigation strategies.
- Adept at navigating ambiguity and identifying creative solutions to complex and undefined challenges.
Our Senior Technical Product Manager, earns between $118,800-$178,200 USD Annual, not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected.
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.
#LI-Onsite – Full-time office role-
AT&T is leading the way to the future – for customers, businesses, and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us?
Apply now!
Weekly Hours:
40Time Type:
RegularLocation:
USA:TX:Dallas / Two AT&T Plaza (211 S Akard St) - Dat:211 S Akard StSalary Range:
$118,800.00 - $178,200.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-68675 Date posted 06/09/2025
Benefits
Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.
- Paid Time Off
- Tuition Assistance
- Insurance Options
- Discounts
- Training & Development
Our hiring process
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Assessments
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Interview
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