Sales Manager-Inside Cust Success WL
Dallas, Texas
Job Description:
Sales employees will concentrate on acquiring new business and conducting customer visits in the field. When not in the field, they are expected to collaborate with their team from their assigned office location, if available.
Join AT&T’s Sales team and help connect customers with innovative solutions in cybersecurity, fiber, wireless, cloud, IoT, and more. Your sales expertise will drive growth and support our vision to lead the industry in connectivity, technology, and community.
To lead and mentor an inside sales team, driving revenue growth by overseeing sales activities, ensuring achievement of sales quotas, developing sales strategies, and fostering strong customer relationships within assigned accounts or territories.
What you’ll do
Typical tasks may include, but are not limited to, the following:
Team Leadership and Development: Lead, mentor, and develop the inside sales team to achieve sales goals through regular coaching and performance feedback.
Sales Strategy and Performance Management: Develop and implement sales strategies, set performance metrics, and conduct reviews to drive revenue growth and meet targets.
Customer Relationship Management and Revenue Retention: Maintain strong client relationships, manage escalations, and ensure revenue retention through upselling and cross-selling.
Sales Reporting and Market Analysis: Prepare and analyze sales reports, using data insights to inform strategic decisions and improve sales processes.
Collaboration and Recruitment: Facilitate communication within the team and with other departments, and oversee recruitment, onboarding, and training of new sales representatives.
What you’ll need
- Bachelor’s degree (BS/BA) desired.
- 8+ years of related sales experience.
What you’ll bring
- Oversees entry to senior-level sales employees, responsible for executing sales plans, assigning tasks, and adherence to company policies.
- Leads the team to manage average sales quota or territory.
- May have consumer or mid-size to large, complex business to business sales.
- Utilizes strong product and pricing knowledge, exercises judgment and resolves complex problems.
- Responsible for influencing decisions regarding the hiring, firing, disciplinary action, and promotional activity for subordinates.
- If the sales career path includes multiple positions at the S03 level, the more senior role entails higher sales targets, broader scope, and greater complexity.
Supervisor:
- Yes
Our Sales Manager-2 Mid Market, earns between $78,600 - $118,000 + commissions with a total target compensation of $123,600 - $163,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
- AT&T internet (and fiber where available) and AT&T phone
Ready to join our sales team?
Apply today
Weekly Hours:
40Time Type:
RegularLocation:
Dallas, TexasSalary Range:
$78,600.00 - $118,000.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-87813 Date posted 10/30/2025
Benefits
Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.
- Paid Time Off
- Tuition Assistance
- Insurance Options
- Discounts
- Training & Development
Our hiring process
Apply Now
Confirm your qualifications align with the job requirements and submit your application.
Assessments
You may be required to complete one or more assessments, depending on the role.
Interview
Get ready to put your best foot forward! More than one interview may be necessary.
Conditional Job Offer
We’ll reach out to discuss a conditional job offer and the next steps to joining the team.
Background Check
Timing is important – complete the necessary actions to proceed with onboarding.
Welcome to the Team!
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