Principal Cybersecurity - Firewall & Network Security Analyst
Charlotte, North Carolina
Job Description:
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.
This position involves collaborating with customers to ensure accurate and secure firewall request submissions, managing high-risk firewall requests, and maintaining various applications critical to network security. The role also demands a proactive approach to ensuring compliance with audit requirements and providing 24/7 on-call support for firewall-related issues.
We are seeking a highly skilled Firewall and Network Security Analyst to join our dynamic team. The ideal candidate will play a critical role in managing, reviewing, and maintaining our firewall systems and network security infrastructure. This position involves collaborating with customers to ensure accurate and secure firewall request submissions, managing high-risk firewall requests, and maintaining various applications critical to network security. The role also demands a proactive approach to ensuring compliance with audit requirements and providing 24/7 on-call support for firewall-related issues.
Key Responsibilities:
Firewall Request Management:
- Review and vet incoming firewall requests to ensure accuracy, compliance, and security standards are met.
- Engage Extended Risk Evaluation processes for high-risk firewall requests, striving to minimize risk to the enterprise.
Network Topology Management:
- Update and maintain network topology configurations to support Firewall provision and Automation tooling applications, ensuring accurate firewall identification and implementation.
Audit and Compliance Support:
- Provide evidence and audit tracking for PCI and Government service audits, ensuring compliance with industry standards.
Customer Support and Incident Response:
- Respond to customer inquiries received via the Chatrooms or team mailbox, offering security guidance or redirection as needed.
- Provide 24/7 on-call support for firewall outages and security issues to maintain operational continuity.
Required Skills and Qualifications:
- Technical Expertise: Strong understanding of firewall configurations, network security protocols, and risk assessment processes.
Problem-Solving Skills:
- Ability to review and resolve inaccuracies in firewall requests while minimizing security risks.
Cloud Security Knowledge:
- Familiarity with Azure cloud configuration support and standards.
Compliance Knowledge:
- Awareness of PCI standards and experience supporting audit requirements.
Customer Collaboration:
- Exceptional communication and interpersonal skills for working directly with customers to resolve issues.
Availability:
- Willingness to provide 24/7 on-call support for critical issues.
Preferred Qualifications:
- Bachelor’s degree in Computer Science, Information Security, or a related field.
- Relevant certifications such as CISSP, CCSP, or CCNA Security.
- Experience managing large-scale firewall environments and high-volume request processes.
- Hands-on experience with cloud-based security platforms and hybrid environments.
Key Competencies:
- Detail-oriented with a focus on accuracy and security.
- Strong organizational skills to manage high volumes of requests efficiently.
- Proactive mindset for identifying risks and implementing solutions.
- Team-oriented with the ability to collaborate effectively across departments.
Education/Experience:
Bachelor’s degree (BS/BA) desired in Computer Science or Cybersecurity. 7+ years of related experience. Certification is required in some areas.
Supervisor:
No
Our Principal Cybersecurity earns between $141,300-$211,900 USD Annual, not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected.
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.
#LI-Onsite – Full-time office role-
AT&T is leading the way to the future – for customers, businesses, and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us?
Apply now!
Weekly Hours:
40Time Type:
RegularLocation:
USA:NC:Charlotte / Research Dr - Dat:9139 Research DrSalary Range:
$141,300.00 - $211,900.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-72395 Date posted 06/25/2025
Benefits
Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.
- Paid Time Off
- Tuition Assistance
- Insurance Options
- Discounts
- Training & Development
Our hiring process
Apply Now
Confirm your qualifications align with the job requirements and submit your application.
Assessments
You may be required to complete one or more assessments, depending on the role.
Interview
Get ready to put your best foot forward! More than one interview may be necessary.
Conditional Job Offer
We’ll reach out to discuss a conditional job offer and the next steps to joining the team.
Background Check
Timing is important – complete the necessary actions to proceed with onboarding.
Welcome to the Team!
Congratulations! It’s time to experience #LifeAtATT.
Check your email (and SPAM) throughout the process for important messages and next steps.
Connect today
Didn’t find what you were looking for here? Sign up for our job alerts so we can connect and share the latest.