Lead Cybersecurity ServiceNow
Charlotte, North Carolina
Job Description:
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.
Job Summary:
As a Lead Cybersecurity ServiceNow, you will support Integrated Risk Management (IRM) initiatives and to support execution of technology risk initiatives. You will be responsible for managing technology solutions, analytics capabilities, and reporting to ensure the efficient and effective management of technology risk. You will provide leadership and support for Technology Risk GRC tooling initiatives and advocate for best practices, while aligning technology risk objectives with the capabilities of ServiceNow IRM ensuring business value realization, process maturity, and reducing technology risk. You will utilize risk-based management to integrate information and technology risk processes into the way AT&T operates. This is an individual contributor position with no direct reports.
What You Will Do:
Support the design, build, execution, and maintenance of a leading governance, risk, and compliance (GRC) system, align business/regulatory needs into functional requirements, support risk reporting initiatives, and executive risk reporting.
Gather, define, and prioritize business requirements and translate them into technical/functional requirements.
Lead and optimize automated workflows within ServiceNow GRC, incorporating AI-driven automation and driving process innovation to maximize operational efficiency and reduce manual effort specifically in controls testing and issue management functionality.
Generate comprehensive, auditable artifacts—including change management documentation, data extracts, executive summaries, and exception reports—directly from ServiceNow to support governance, transparency, and audit readiness.
Apply advanced program management principles and expert knowledge across the ServiceNow CMDB and GRC infrastructure, focusing on effective management of risks and controls
Provide thought leadership on GRC tool strategy, automation, and integration opportunities.
What You Will Bring:
Bachelor’s degree in computer science or Cybersecurity preferred
5+ years of work experience in GRC or IRM domains with at least 2 years’ hands-on experience with a GRC tool at a global company
Strongly rated skills in Risk program execution, project management and problem solving
Knowledge of information and technology risk management policies, methods, standards, frameworks, tools, and processes (e.g. COBIT, NIST, ITIL) as well as knowledge of compliance, legal, internal / external audit & regulatory requirements (e.g., SOX, PCI)
Experience in multiple industry risk, control, and governance disciplines (e.g., Audit, Information Security, Regulatory Compliance) Experience with ServiceNow GRC capabilities (e.g., Integrated Risk Management), automation, integrations and reporting tools like performance analytics, Power BI , MS Office)
Strong background at creating structure from ambiguity to deliver repeatable and sustainable results
Effective at navigating large corporations and governance structures
AT&T will not provide sponsorship now or in the future for this position.
Our Lead Cybersecurity earns between $128,400-$192,600 USD Annual Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
AT&T internet (and fiber where available) and AT&T phone.
#LI-Onsite – Full-time office role-
Ready to join our team? Apply today
Weekly Hours:
40Time Type:
RegularLocation:
Atlanta, GeorgiaSalary Range:
$128,400.00 - $192,600.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-80213-2 Date posted 08/28/2025
Benefits
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- Paid Time Off
- Tuition Assistance
- Insurance Options
- Discounts
- Training & Development
Our hiring process
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Assessments
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Interview
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