Senior Network Technology Support Specialist
Brno, Czech Republic
Job Description:
This position requires office presence of a minimum of 5 days per week and is only located in the location posted. No relocation is offered.
Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won’t just imagine the future—you’ll build it.
As a key technical professional at AT&T, you will ensure the reliability and seamless operation of critical communication platforms including Optical, IP Core, and Mobility technologies. Your work supports vital services such as VOIP, messaging, and Wi-Fi, directly impacting millions of customers by maintaining network health 24/7 and driving innovation through automation and technology upgrades.
What You'll Do:
- Monitor, troubleshoot, and resolve complex network platform issues proactively and reactively, ensuring high reliability and performance.
- Lead fault management activities including root cause analysis and service restoration across multiple platforms.
- Develop automation scripts and tools to enhance operational efficiency and data analysis capabilities.
- Manage critical software and data platforms including database administration and internal applications.
- Participate in change management and customer engagement to deliver technical solutions and explain network events.
- Cover day working hours in CET - flexibility needed to meet various maintenance windows
What You'll Need:
- Strong problem-solving and analytical thinking to diagnose and resolve multi-platform issues.
- Effective communication skills for coordinating with cross-functional teams and engaging with customers.
- Ability to collaborate in fast-paced, dynamic environments and adapt to evolving technologies.
- Proactive mindset with attention to detail and a commitment to continuous learning.
- Team player with a customer-focused approach and the ability to work independently when needed.
What You'll Bring:
- 2-3 years of experience working with Linux or Unix command line interfaces and tools.
- Solid technical knowledge of telecommunications platforms, preferably LTE, 5G, and core network elements like PCRF, PAS, and DRA.
- Experience with fault management, network monitoring, and troubleshooting using KPIs and alarms.
- Knowledge of database administration and software development for internal tools.
- Professional proficiency in scripting and programming for automation and data analysis.
Our Senior Network Technology Support Specialist earns between 91,000 - 114,000 CZK / month gross. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
- Annual bonus & annual salary increase
- Meal benefit (180 CZK electronic meal voucher / 100 CZK meal lump)
- Group risk rife insurance
- Premium medical services (available also to family members at a reduced price)
- Wellness & leisure time contribution (Benefit Plus)
- Multisport card from your leisure points
- Sickness compensation Plan
- Pension plan contribution
- 25 days of vacation
- Service anniversary scheme (extra days off and non-monetary bonus)
- Family-friendly benefits
- Volunteering day
- Employee Assistance Program (free psychological, legal and financial counseling)
- International Employee Referral Program
- Various discounts
- Free coffee and fruit
- Free parking in the AT&T office
Ready to join our sales team? Apply today!
Weekly Hours:
40Time Type:
RegularLocation:
Brno, CzechiaIt is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-78166 Date posted 08/08/2025
Benefits
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- Paid Time Off
- Tuition Assistance
- Insurance Options
- Discounts
- Training & Development
Our hiring process
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