Director - Member of Technical Staff
Dallas, Texas
Job Description:
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
What You'll Do:
The Director of OSS is a senior leadership role responsible for the strategic direction, management, and continuous improvement of the Operations Support Systems that underpin network operations, service assurance, and operational efficiency. This role requires a deep understanding of telecom OSS architectures, coupled with strong leadership and project management skills to drive innovation, operational excellence, and alignment with business goals
What You'll Need:
- Lead the OSS organization, including teams responsible for network inventory, fault management, performance monitoring, service provisioning, and workflow automation.
- Develop and execute the OSS strategy aligned with the overall technology and business roadmap, ensuring scalability, reliability, and integration with other systems (BSS, NMS, etc.).
- Drive transformation initiatives such as OSS modernization, cloud migration, AI/ML integration for proactive network management, and automation to improve operational efficiency.
- Collaborate with cross-functional stakeholders including network engineering, IT, product management, and vendor partners to ensure seamless OSS delivery and support.
- Oversee OSS vendor relationships, contract negotiations, and manage budgets to optimize cost-effectiveness and technology investments.
- Ensure compliance with industry standards, security policies, and regulatory requirements within OSS platforms.
- Build and mentor high-performing teams, fostering a culture of innovation, accountability, and continuous learning.
- Provide executive leadership and reporting on OSS performance metrics, project statuses, risks, and opportunities.
- Stay abreast of emerging technologies and industry trends to guide future OSS capabilities and competitive advantage.
What You'll Bring:
- 15+ years of experience delivering complex, high-value technology programs in telecom, SaaS, and cloud environments. Expertise in leading global engineering teams, scaling development organizations, managing large portfolios, and executing large-scale digital transformation initiatives.
Our Director-Member of Technical Staff earns between $230,000.00 - $345,000.00 USD Annual not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected.
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.
#LI-Onsite – Full-time office role-
AT&T is leading the way to the future – for customers, businesses, and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us?
Apply now!
Weekly Hours:
40Time Type:
RegularLocation:
USA:TX:Dallas / 208 S Akard St - Concourse:208 S Akard St @ ConcourseSalary Range:
$230,000.00 - $345,000.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-76695 Date posted 07/30/2025
Benefits
Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.
- Paid Time Off
- Tuition Assistance
- Insurance Options
- Discounts
- Training & Development
Our hiring process
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Confirm your qualifications align with the job requirements and submit your application.
Assessments
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Interview
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Conditional Job Offer
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