Cricket Wireless Associate Director - Technology
Atlanta, Georgia
Job Description:
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
Join AT&T and reimagine the communications and technologies that connect the world. Our Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.
In the role as an Associate Director-Technology, you will supervise a target size team of 10 or more IT employees that are responsible for the development and delivery of IT related work relative to the technical sub families including Agile, Business Support, Program and Portfolio support, and Technical Disciplines of Software Delivery Proj/Prog Mgmt for Cricket Wireless Digital and Care technical organization.
Organization partners with clients to incrementally deliver new functionality using practices supported by scrum.
Teams focus on value delivery across myCricket app, tryCricket app, IVR, Gen AI, Innovation Labs and internal tooling for the care organization.
Teams are a combination of employees and contractors from vendor partners which are enabled by a set of common priorities and business drivers.
Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:
Supervising Scrum Masters for the Cricket Wireless DigiCare organization.
Fostering coordination and collaboration by DigiCare teams across the broaderCricket Wireless and AT&T organization.
Grows digital and care client relationships by leveraging embedded team practices and true empowered scrum teams.
Manages a team that provides IT system solutions and performs functions involved in the development and integrity of new applications or systems or the support and maintenance of existing applications or systems.
Coordinates software development lifecycle process.
In addition, may assist in the coordination, evaluation and partnership with technology vendors, outside consultants and internal dotted line resources as needed.
Works closely with other business areas, as well as other IT organizations, to identify and quantify business issues associated with specific projects, develop and implement business strategy, and assist in setting strategic technical directions.
May assist in providing leadership for efforts, including activities such as collaborating with the client to develop business cases, defining business and technical requirements, preparing plans and schedules, providing ongoing coordination and tracking of capital and expense funding.
Supervises and develops a team of subordinates, conducts joint goal setting and performance reviews, as well as assists in the allocation of resources, financial responsibilities and some long-range planning.
Job Contribution: Oversees operational aspects of the department, focusing on the day-to-day management of related initiatives. This role is primarily concerned with the implementation and execution of strategies developed by higher management. Typically leads entry-level and career-level staff within the organization. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, promotional activity, and pay decisions for subordinates.
Education/Experience: Bachelor’s degree (BS/BA) desired in Computer Science. 5+ years of related experience.
Supervisor: Yes
Our Associate Director - Technology earn between $155,400 - $233,200. Not to mention all the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions.
With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.
Apply today.
Weekly Hours:
40Time Type:
RegularLocation:
Atlanta, GeorgiaSalary Range:
$155,400.00 - $233,200.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-75768 Date posted 08/04/2025
Benefits
Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.
- Paid Time Off
- Tuition Assistance
- Insurance Options
- Discounts
- Training & Development
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