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Sr Specialist App/Prod Support

Bengaluru, India

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Job Description:

Looking for experienced IT system support professionals with UNIX, Linux, Solaris, Azure Cloud, Kafka Queues, load balancers, and Web server support experience in the field. Must be adept at troubleshooting, server patching, server rebooting, server security issues, and outage handling, with an emphasis on outstanding customer service and detail-oriented project management skills. Involved in various duties from managing ITO server OS patching, supporting server maintenance, and deploying application tools, to maintaining server status scripts. Additionally, they have demonstrated strong leadership and organizational skills in coordinating with teams, managing project personnel, and handling UNIX servers security issues. The professional is also willing to be on call 24x7, able to provide support during maintenance windows, and capable of training team members, and responding to client inquiries. They highlight a comprehensive understanding of IT system support, making them a potentially strong candidate in this field. Prefer to have at least bachelor’s degrees in related fields with experience in system administration, and UNIX shell scripting. Familiar with AT&T internal system for generating and managing change requests (CR), TROUT, HALO, UAM, and SACT reports, is a plus.

Weekly Hours:

40

Time Type:

Regular

Location:

Hyderabad, Andhra Pradesh, India

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.



Job ID R-17675-1 Date posted 04/17/2024
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Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

When it comes to priorities, we know family tops the list. For the moments that matter the most, you'll be there for them, and we'll be here for you.

Family Leave

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice.

Community & Team Events

Wellness resources and incentives to help you prioritize your health and wellbeing and be your best self inside and outside of work.

Total Wellbeing

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

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