Join us to create a new era of connectivity.
"AT&T allows me to work on projects that will be seen by millions of customers."
Megan T. — Sr. Specialist, Software Engineer"I find it incredibly rewarding to be out and see customers enjoying a product I spent my time perfecting."
Connect communities with the power of technology.
We are so glad you are interested in joining AT&T.
Education:
Job Description:
• 24 x 7 Production support and second level trouble shooting of salesforce.com application incidents. • 24 x 7 second level outage response for salesforce.com applications • 24 x 7 Application performance monitoring, troubleshooting and corrective actions for salesforce.com applications. • Support incident management and problem management / RCA for salesforce.com application issues Primary / Mandatory skills: • Overall Experience: 4+ years’ experience in Production Support / Operations for Mission Critical, high performance salesforce.com applications and Mulesoft integrations. • Experience in Monitoring product for all defined KPIs to ensure best-in-class customer experience. • Experience working in modern cloud ecosystems, such as Azure, AWS or GCP • Experience with CICD process using GIT, Jenkins / Copado or similar tools for deployment of Apex Code, Salesforce configurations and Mulesoft APIs. • Experience on APEX, SOQL, SOSL • Familiarity with Visual Studio Code, Creating Scratch Orgs etc. • Experience in managing Linux / Unix / Windows environments / clusters. • Excellent written and verbal English communication skills to work in a Global team. Secondary / Desired skills: • Agile, Lean Agile and/or Scaled Agile methodologies. • Previous experience working in a SCRUM or agile environment. Education Qualification: BachelorWeekly Hours:
40Time Type:
RegularLocation:
Hyderabad, Andhra Pradesh, IndiaIt is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
Invested in your satisfaction and continued success.
We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.
The values we live by.
Do the right thing, no compromise.
Innovate and get there first.
In everything, every time.
Impact your world.
Speak with your actions.
When customers & colleagues need you most.
