Job Profile Sr Associate Network Technology Support

Bengaluru, India

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The Job Details
The Benefits
The Hiring Process

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Help drive connection across our business.

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Job Description:

Requirements:

2+ years experience with proactive & reactive network analysis, troubleshooting, coordination, and restoration of service affecting or potentially service affecting network events/issues
Skills/experience with Unix/Linux
MS Office Suite
General knowledge of Class 5 Switching, SS7/AIN and VOIP network equipment and transport connectivity (DS0, DS1, DAC,DDM, etc...)
Understanding of IP Protocols, Service Applications and Multicast
Understanding of Layer 1, 2 and 3 Protocols
Understanding of Network and Performance Management
Understanding of RF and Signaling techniques
Teamwork and collaboration, strong organizational, strong English communication (both written and oral) and interpersonal skills.

Working location:

AT&T Brno office
Hybrid model - work from home/office split

Working time:

Flexibility to work on afternoon/night shifts
Shifts mostly ranging from 3PM to 3AM

Weekly Hours:

Time Type:

Regular

Location:

Bangalore, Karnataka, India

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

Job ID R-11399 Date posted 02/23/2024

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Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

When it comes to priorities, we know family tops the list. For the moments that matter the most, you'll be there for them, and we'll be here for you.

Family Leave

Vacation? Staycation? Heck, let’s take a road trip. On top of paid holidays, chill out with paid time off (PTO) that you can spend any way you want.

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice.

Community & Team Events

Wellness resources and incentives to help you prioritize your health and wellbeing and be your best self inside and outside of work.

Total Wellbeing

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

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