Tier II Technician (ND II)

Job Description:

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing, and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values, and dedicated to our customers’ mission.

Our National Security Team supports the intelligence community by providing, operating and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for a Tier II Network Technician to support the customer’s computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling.

The job duties of the Tier II Network Technician are as follows:

• Support the installation and maintenance of the client’s Local Area Network (LAN)/Wide Area Network (WAN) devices.
• Respond to and resolve incident tickets.
• Implement standard network change requests.
• Provide support to Tier III network engineers for incident management and projects (site surveys, coordinate and install new equipment).
• Coordinate network operations, maintenance, repairs, or upgrades.
• Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.
• This role requires 25% travel.
• In order to be considered for this position, you must have a valid driver’s license and an acceptable driving record.

Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph)

Required Qualifications: Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a master’s and 4 years, bachelor’s and 6 years, associate’s and 8 years or HS and 10+ years. Must comply with DoD 8570 Information Assurance Technical (IAT) Level 2. Additional required qualifications include:

• Ability to travel 25 percent of the time.
• In order to be considered for this position, you must have a valid driver’s license and an acceptable driving record.
• Layer 1 and Layer 2 network experience
• Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP) and Open Systems Interconnection (OSI) model
• Working knowledge of layer 2 switching concepts
• Working knowledge of basic routing fundamentals
• Working knowledge of Layer 3 protocols such as Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), and Virtual Router Redundancy Protocol (VRRP)
• Working knowledge of Service Now or similar IT Service Management (ITSM) products

Our Tier II Technician (ND II) (Government) earns between $79,300 - $130,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.