Job Description:

About Organization/Team

CIO-IDC is responsible for advancing information technology performance and delivering technical solutions with a focus on return on investment and increasing efficiency while improving quality and enhancing the experience of end users. The Site Reliability Engineering Team is composed of 10 Site Reliability Engineers who will combine software and systems engineering to build and run large-scale, massively distributed, fault-tolerant ACP Platform.

Job Title / Advertise Job Title

Specialist Software Engineering - SRE

Job Summary

The Site Reliability Engineer will play a critical role in building and operating our large-scale, massively distributed, fault-tolerant ACP Platform. This role involves contributing to more resilient APIs, detecting possible ACP failures in different situations prior to production deployment, measuring and monitoring availability, latency, and overall ACP health, and providing troubleshooting and resolution support.

Roles and Responsibilities

• Understand and analyze requirements, specifications, and technical design documents.
• Develop and implement detailed, comprehensive end-to-end test plans and test cases for APIs.
• Design and execute automation scripts, focusing on end-to-end API testing.
• Identify, record, document thoroughly and track bugs.
• Perform thorough regression testing when bugs are resolved.
• Coordinate with stakeholders to identify system requirements, measure, and monitor system health, and troubleshoot issues.
• Understand business logic of selected end-to-end API flows to proactively find defects.
• Engage with Tier 2/Tier 3 Production Support Teams and any development team when outages are reported.
• Act as an offshore Tier 2 Production Support Team.

Shift timing (if any)

Candidates may be required to work in 24/7 shifts.

Location / Additional Location (if any)

Hyderabad/Bangalore

Overall Experience

Minimum 5+ years of extensive engineering experience in quality assurance, with an emphasis on front-end and back-APIs and infrastructure

Primary / Mandatory skills

• Strong knowledge of software QA methodologies and processes
• Experience with end-to-end API testing
• Proficient with CI/CD platforms (e.g., Jenkins, GitLab, etc.)
• Experience with Linux and Linux-based test applications and utilities (e.g., curl, netcat, etc.)
• Proven ability in troubleshooting and issue resolution
• Testing Tools such as Soap UI, Postman
• Scripting (Shell, PowerShell, Python, Groovy)
• TMF skills: ODF, Open API, ODA Components
• Log Analysis, Mock/API Testing, Automation Testing
• REST API, JSON, YAML, SOAP
• Testcases & Test Plan (Functional, System, Regression, Load, Performance)
• Azure Fundamentals, Kubernetes (AKS), Helm, Docker Deployment
• Networking & Fundamentals including TCP/IP, DNS, load balancing, and firewalls
• Problem Solving and Troubleshooting
• Adaptability and Learning
• Communication and Collaboration

Secondary / Desired skills

• Experience with secure network protocol experience and web architectural styles (e.g., TLS, openssl, REST, etc.)
• Experience with web applications servers and containers (e.g., Kubernetes, Docker, etc.)
• Familiarity with automation frameworks and platforms (e.g., Selenium, Appium, etc.)
• Experience in writing clear, concise and comprehensive test plans and test cases
• Experience with database technologies and scripting (e.g., relational, MongoDB, python, JavaScript, etc.)
• Experience working in an Agile/Scrum development process
• Experience with performance and/or security testing
• Experience with penetration testing platforms and frameworks (e.g., Kali, Blackbox, etc.)
• Cloud Computing Architecture, Network Topology
• SQL / NoSQL Database Knowledge
• Network/API/Security Deep Knowledge
• System Performance Tools and Chaos Testing
• CI/CD (JUnit, Mocks, Sonar, Jenkins/Github Actions, Maven or jFrog)
• Monitoring & Visualization Tools such as Open Telemetry, Prometheus, Grafana, Azure Monitor Log Analytics or Google Stackdriver
• Agile/DevOps Methodologies
• Incident and Event Management
• Certifications: Azure, TMF and MuleSoft
• Data Technologies: Snowflake, Databricks, Oracle, PostgreSQL

Additional information (if any)

This position may require occasional on-call duties.

Education Qualification

BE/ME degree in Computer Science, Engineering, or a related subject

Certifications (if any specific)

Familiarity with TM Framework is a plus.

Weekly Hours:

Time Type:

Location:

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.