Lead Principal Architect ATC
Saint Augustine, Florida
Job Description:
This position requires client location/office presence a minimum of 1 day per week and is only located in the location(s) posted. No relocation is offered.
Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future- you’ll create it.
A Principal UC Engineer for Migrations focuses on leading, designing, planning, and executing the transition of an organization's existing Unified Communications (UC) systems to a new platform, typically involving cloud-based solutions, by assessing current infrastructure, developing migration strategies, managing data transfer, and ensuring seamless user experience during the transition process; requiring expertise in UC technologies, network infrastructure, data migration techniques, and project management skills to deliver a successful migration.
Responsibilities
- UC Solution Design and Implementation:
- Design and implement UC solutions to meet business requirements and align with the organization's technology strategy.
- Perform network assessments and provide recommendations for improving UC performance and reliability.
- Configure and manage UC devices, such as IP phones, video conferencing systems, and collaboration endpoints.
- Design and implement a E911 solution using either Intrado or Redsky E911 products and services
- Manage data migration process, ensuring accurate transfer of user data, call logs, and voicemail.
- Implement and maintain security measures to protect UC solutions from threats such as malware, viruses, and unauthorized access.
- Stay current with new UC technologies and industry trends.
- Project Leadership:
- Lead project initiatives and drive customer engagements to completion as the sole consulting resource.
- Self-manage tasks and ensure timely delivery of project milestones.
- Create detailed migration plans outlining timelines, milestones, resource allocation, and rollback procedures.
- Identify potential migration challenges and develop mitigation strategies.
- Troubleshooting and Optimization:
- Troubleshoot end-to-end business-critical issues, including network services, integrated video and audio conferences, and voice systems (from SBC to endpoint).
- Work with vendors and service providers to resolve issues and ensure optimal UC performance and reliability.
- Documentation and Best Practices:
- Develop and maintain UC documentation, such as network diagrams, device configurations, and troubleshooting procedures.
- Establish and promote best practices for UC deployment and maintenance.
- Collaboration and Stakeholder Management:
- Work effectively in a team environment with diverse and multiple stakeholders.
- Collaborate with internal teams, vendors, and service providers to integrate UC solutions with other systems, such as Active Directory, Exchange, and various enterprise technologies.
Preferred Experience and Attributes
- Deep understanding of UC technologies:
- At least 10 years of experience in planning, designing, and implementing Microsoft Unified Communication solutions (MS Teams, Skype for Business, Lync, OCS), Cisco Unified Communications Manager (CUCM), Zoom Phone, etc.
- Session Border Controller (SBC) configuration and troubleshooting experience including Oracle, Audiocode, Cisco CUBE, Mitel, etc.
- Networking knowledge:
- Familiarity with network infrastructure, including routing protocols, firewalls, and network security concepts.
- Expertise in troubleshooting end-to-end UC issues, including network services, video/audio conferencing, and voice systems.
- Hands-on experience with voice troubleshooting, including SBC (Session Border Controller) to endpoint.
- Data migration experience:
- Proven ability to manage large-scale data migration projects, including data cleansing and transformation.
- Project management skills:
- Experience in planning, executing, and monitoring complex migration projects.
- Excellent communication skills:
- Ability to effectively communicate technical concepts to both technical and non-technical stakeholders.
- Strong analytical and problem-solving skills.
Ability to work independently and collaboratively in a team environment.
Requirements
- US Citizen.
- Must be able to pass a CJIS background check process and other background checks to comply with customers contracts.
- Complete basic safety and security training to meet the customer requirements.
- The Preferred candidate holding one or more of the following industry certifications will be a plus
- CCNA/CCVP/CCIE Voice
Education/Experience:
- Bachelor’s degree (BS/BA) desired.
- 8+ years of related sales experience.
Our Lead Principal Architect ATC, earn between $126,200 - $189,200 + commissions with a total target compensation of $161,200 - $224,200. Not to mention all the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography, experience, expertise, and education/training
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected.
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups.
And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.
Ready to close the deal on a career with AT&T?
Apply today!
Weekly Hours:
40Time Type:
RegularLocation:
Orlando, FloridaSalary Range:
$126,200.00 - $189,200.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-71306-1 Date posted 06/17/2025
Benefits
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- Paid Time Off
- Tuition Assistance
- Insurance Options
- Discounts
- Training & Development
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