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Assoc Director-Technology II - Infrastructure Transformation

Plano, Texas

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Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

At AT&T, our Consumer Technology Experience (CTX) team is at the forefront of delivering innovative and reliable technology solutions that enhance and simplify customer experiences. We invite you to bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you embark on a career with AT&T, you won’t just imagine the future—you’ll create it.

Are you a visionary technology leader passionate about driving infrastructure innovation and transformation? Join us as the Associate Director of Technology, leading a dynamic team to shape and elevate our CTX infrastructure programs. In this pivotal role, you’ll combine strategic insight, technical expertise, and team leadership to deliver cutting-edge solutions that power our on-prem and cloud environments. If you thrive on collaboration, agile execution, and making measurable business impact, this is your opportunity to lead transformational change at scale.

What You’ll Do

  • Lead and oversee a high-performing team of 10+ IT professionals across diverse technical disciplines, fostering innovation and collaboration.

  • Drive the implementation and continuous improvement of CTX infrastructure programs, including asset lifecycle management for both on-premises and public cloud platforms.

  • Define and execute strategic processes, policies, and standards that enhance infrastructure and platform operations.

  • Champion Agile methodologies to accelerate delivery, optimize costs, and enhance the overall customer experience.

  • Analyze performance metrics and trends to identify gaps and recommend actionable improvements aligned with business goals.

  • Manage financial aspects of programs, including budgeting, cost control, ROI analysis, and benefits realization.

  • Partner with internal and external stakeholders to align infrastructure strategies with evolving business objectives.

  • Provide expert guidance and mentorship to project and program teams, coordinating effectively with vendors and suppliers.

What You’ll Bring

  • Bachelor’s degree in Business, Information Systems, Engineering, Mathematics, Science, or equivalent experience preferred.

  • 5-8 years of progressive experience in technology leadership, program management, or infrastructure transformation.

  • Deep expertise in Azure cloud technologies (Azure DevOps, VMSS, VNet, Load Balancer, Application Gateway, Cosmos DB, AKS, and more).

  • Familiarity with AWS core services and proficiency in open-source, cloud-agnostic tools such as Docker, Kubernetes, Ansible, and Terraform.

  • Proven experience designing and maintaining monitoring solutions like ELK Stack, Dynatrace, or Prometheus.

  • Strong background in data analysis, business management, and translating insights into strategic decisions.

  • Demonstrated success applying Agile methodologies to complex technology programs.

  • Exceptional communication and organizational skills with a track record of driving multiple initiatives to successful outcomes and engaging stakeholders at all levels.

Our Assoc Director-Technology II, earns between $174,100.00-$261,100.00 USD Annual, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

· Medical/Dental/Vision coverage.

· 401(k) plan

· Tuition reimbursement program.

· Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

· Paid Parental Leave.

· Paid Caregiver Leave.

· Additional sick leave beyond what state and local law require may be available but is unprotected.

· Adoption Reimbursement.

· Disability Benefits (short term and long term)

· Life and Accidental Death Insurance.

· Supplemental benefit programs: critical illness/accident hospital indemnity/group legal.

· Employee Assistance Programs (EAP)

· Extensive employee wellness programs.

· Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

Ready to #transformdigital with us?

Apply now!

#ConsumerTechnologyeXperience

Weekly Hours:

40

Time Type:

Regular

Location:

Bothell, Washington

Salary Range:

$174,100.00 - $261,100.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-75301-1 Date posted 07/18/2025
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Benefits

Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.

  • Paid Time Off
  • Tuition Assistance
  • Insurance Options
  • Discounts
  • Training & Development

Learn more about benefits

Our hiring process

Apply Now

Confirm your qualifications align with the job requirements and submit your application.

Assessments

You may be required to complete one or more assessments, depending on the role.

Interview

Get ready to put your best foot forward! More than one interview may be necessary.

Conditional Job Offer

We’ll reach out to discuss a conditional job offer and the next steps to joining the team.

Background Check

Timing is important – complete the necessary actions to proceed with onboarding.

Welcome to the Team!

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