Assoc Director-Technology II - Infrastructure Transformation
Plano, Texas
Job Description:
Are you ready to shape the future of connectivity and revolutionize how the world communicates? At AT&T, our Consumer Technology Experience (CTX) team is at the forefront of delivering innovative and reliable technology solutions that enhance and simplify customer experiences. We invite you to bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you embark on a career with AT&T, you won’t just imagine the future—you’ll create it.
We are seeking a highly skilled Associate Director-Technology II - Infrastructure Transformation to spearhead the implementation, improvement, and support of our CTX infrastructure programs. This role involves supervising a team of 10 or more IT employees, including at least four employees, who are engaged in diverse technical sub-families such as Agile, Application Design and Programming, Business Support, Database, Systems Architecture and Engineering, Systems Technical Support, Software Delivery Project/Program Management, and Technology Security. The ideal candidate will provide strategic input and expertise to drive results in program management, financial operations, agile methodologies, and technology implementations.
Key Responsibilities:
Program Leadership:Implement, support, and lead processes, strategies, and tools for CTX infrastructure programs, including asset lifecycle transformations for on-prem and public cloud environments.
Strategic Input:Utilize business, industry, and technology knowledge to provide expertise for infrastructure transformations.
Process Design:Define, design, and implement processes within the technical organization to achieve business goals.
Change Facilitation:Lead change through consulting and collaboration, creating and managing policies, standards, and processes for infrastructure and platform organizations.
Agile Methodology:Implement Agile methodologies to meet cost expectations, migration timelines, and improve the customer journey.
Analysis and Reporting:Perform analysis and reporting, including metrics, scorecards, performance analysis, and gap identification. Draw conclusions from data and recommend improvements based on trends and best practices.
Financial Operations:Manage financial operations, including budget creation, cost control, budget management, ROI, and benefits analysis.
Stakeholder Consultation:Consult with internal and external stakeholders on business goals, tools, strategy, and best practices for public cloud infrastructure implementations.
Team Collaboration:Provide direction and technical or analytical guidance to project and program teams, including coordination with outside suppliers/vendors.
Job Contribution:
Education:
Preferred Bachelor’s degree in Business, Information Systems, Engineering, Mathematics, Science, or equivalent experience.
Experience:
Typically requires 5-8 years of relevant experience.
Technical Qualifications:
Core Azure Cloud Technologies:In-depth experience with Azure DevOps, VMSS, VNet, Azure Load Balancer, Azure Application Gateway, Azure Private Link, Cosmos DB, Azure Monitor/Application Insights, AKS, Azure Cache, Event Hub, and Azure Functions.
AWS Technologies:Knowledge and experience with core AWS services.
Open-Source Cloud Agnostic Technologies:Proficiency with Docker, Kubernetes, Ansible, and Terraform.
Monitoring Solutions:Experience designing, implementing, and maintaining monitoring solutions such as ELK (Elasticsearch, Logstash, Kibana), Dynatrace, or Prometheus.
Business Background:
Data Analysis and Business Management:Minimum of 5 years of experience in data analysis or business management.
Project/Program Management:Minimum of 5 years of experience in project or program management.
Agile Methodologies:Knowledge and demonstrated experience in Agile methodologies and practices.
Business Acumen:Strong understanding of business fundamentals, measurement, and business finance. Ability to explain business issues and trends within the business unit and in comparison to other units.
Executive Reports and Metrics Development:Experience in developing and presenting executive reports and metrics.
Data-Driven Decision Making:Proven ability to draw conclusions from data trends and recommend actionable improvements.
Process Improvement:Proven track record of gathering details on inputs, outputs, goals, and event triggers associated with business processes, and transforming these into process improvements.
Organizational and Communication Skills:Strong organizational skills and the ability to track and drive multiple initiatives to completion, realizing business value. Excellent communication skills for effectively interacting with stakeholders at all levels.
Our Assoc Director-Technology II, earns between $174,100.00-$261,100.00 USD Annual, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
· Medical/Dental/Vision coverage.
· 401(k) plan
· Tuition reimbursement program.
· Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
· Paid Parental Leave.
· Paid Caregiver Leave.
· Additional sick leave beyond what state and local law require may be available but is unprotected.
· Adoption Reimbursement.
· Disability Benefits (short term and long term)
· Life and Accidental Death Insurance.
· Supplemental benefit programs: critical illness/accident hospital indemnity/group legal.
· Employee Assistance Programs (EAP)
· Extensive employee wellness programs.
· Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.
AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us?
Apply now!
#ConsumerTechnologyeXperience
Weekly Hours:
40Time Type:
RegularLocation:
Bothell, WashingtonSalary Range:
$174,100.00 - $261,100.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-43657-1 Date posted 05/02/2025
Benefits
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- Paid Time Off
- Tuition Assistance
- Insurance Options
- Discounts
- Training & Development
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