At AT&T, we are redefining the future of communication by connecting people to greater possibility – with expertise, simplicity, and inspiration. At the heart of our purpose lies a diverse workforce of around 140,000 people and a culture that aspires to serve customers first, act boldly, move faster, and win as one.
The AT&T Technology Services (ATS) organization is helping AT&T modernize its legacy IT infrastructure and migrate as much of it as possible to the cloud while retiring outdated systems. In addition, ATS includes network, business, and consumer technology platforms as well as experts developing new products and services built on AT&T’s leading-edge 5G and fiber connectivity.
Our CIO group, part of AT&T’s Technology Services (ATS) organization, is responsible for advancing information technology performance and delivering technical solutions with a focus on return on investment and increasing efficiency while improving quality and enhancing the experience of end users.
Job Overview
We are seeking a dynamic and results-driven Software Development Director to lead our development and support programs, responsible for driving innovation, delivering value-added solutions, and ensuring operational excellence across the organization. The ideal candidate will have a strong background in cross-platform software engineering, experience of growing teams and delivering projects with expertise in DevOps, Azure Cloud Platform, Java Full Stack development, TM Forum API frameworks, and exceptional leadership skills to inspire and guide high-performing teams.
Key Responsibilities:
Strategic Leadership:
Define and execute the strategic roadmap for development and support programs, aligning with the overall objectives of the CIO group.
Foster a culture of innovation, continuous improvement, and collaboration across cross-functional teams.
Program Management:
Oversee the design, development, and delivery of scalable, secure, and high-quality software solutions.
Lead the adoption of DevOps principles, ensuring streamlined CI/CD pipelines and operational efficiency.
Manage multiple development and support initiatives with a focus on timelines, budgets, and deliverables. Drive improvements through DORA metrics.
Cloud Expertise:
Drive the successful implementation and optimization of solutions on the Azure Cloud Platform, ensuring scalability, availability, and cost efficiency.
Technical Leadership:
Provide technical design and architectural leadership to multiple teams and projects to help ensure applications are integrated and adhere to stated architectural and design principles and industry standards.
Leverage deep knowledge of TM Forum APIs to drive interoperability and seamless integration with industry standards.
People Management:
Lead, mentor, and inspire a diverse team of engineers, developers, and support staff, fostering a culture of ownership and accountability.
Develop career growth opportunities and ensure the team has the skills and tools necessary for success.
Build a collaborative and inclusive work environment to attract and retain top talent.
Stakeholder Engagement:
Collaborate with internal and external stakeholders to identify business needs, provide innovative solutions, and ensure alignment of IT initiatives with organizational goals.
Communicate effectively with executive leadership, providing regular updates on project progress, risks, and opportunities.
Qualifications:
Bachelor’s degree in computer science, Information Technology, or a related field (Master’s degree preferred).
15+ years of experience in software development, with at least 5 years in a leadership role managing development and support programs.
Proven experience in driving innovation and delivering value-added solutions in a fast-paced environment.
Expertise in DevOps principles and tools (e.g., Jenkins, Docker, Kubernetes).
In-depth knowledge of Azure Cloud Platform architecture and services (e.g., Azure DevOps, Azure Kubernetes Service, Azure Functions).
Strong technical background in Java Full Stack development (e.g., Spring Boot, Angular/React, microservices architecture).
Demonstrated ability to lead large, distributed teams with a proven track record of people leadership and team building.
Exceptional problem-solving skills, with the ability to balance technical and business priorities effectively.
Experience in budget management, vendor negotiations, and resource allocation.
Preferred Skills:
Knowledge on TM Forum APIs, GenAI and their application in telecom/enterprise environments.
Knowledge of emerging technologies and trends in the IT and telecom sectors.
Experience in fostering partnerships with business leaders and external vendors.
Exposure to SaaS solutions like ServiceNow, Workday, Oracle Financials
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
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