Overall Purpose: Lead and supervise a team of IT professionals ensuring the development, delivery, and optimization of IT operations across various technical sub-families to align with organizational goals and drive innovation. Sub-family areas are Agile, Software Design and Delivery, Tech Business Support for IT orgs, Database, Systems Architecture and Engineering, Systems Technical Support, and Software Delivery Proj/Prog Mgmt. (If the org or direct reports are Network focused then the Network supervisory job
Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following: • Team Leadership: Leads IT staff in developing, supporting, and maintaining new and existing applications or systems, ensuring system integrity. • Software Development Lifecycle: Oversees the software development lifecycle process, ensuring efficient and effective delivery of IT solutions. • Vendor and Consultant Coordination: Coordinates with technology vendors, outside consultants, and internal resources for project support and evaluation. • Strategic Collaboration: Works with business areas and IT organizations to identify business issues, develop strategies, and set technical direction. • Project Leadership: Provides leadership for projects, including business case development, requirement definition, detailed planning, resource allocation, and budget tracking.
• Project management: able to estimate/plan a complex project development , do status reporting and able to manage by metrics (DORA metrics, App resiliency, support SLA adherence , automation benefits etc.). Ensure smooth project delivery (development as well as support projects).
Job Contribution: Oversees operational aspects of the department, focusing on the day-to-day management of related initiatives. This role is primarily concerned with the implementation and execution of strategies developed by higher management. Typically leads entry-level and career-level staff within the organization. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, promotional activity, and pay decisions for subordinates.
Should have good experience in either one of the Tech Stack to be able to guide team and do Architecture/design reviews a) ServiceNow development, CMDB, platform Or b) Java, Microservices, Cloud, DevOPS
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
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