Lead Consultant Prof Services ATC
Columbia, Maryland
Job Description:
Join AT&T and reimagine the communications and technologies that connect the world. Our team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future- you’ll create it.
AT&T Consulting and Professional Services needs a Wireless Engineer to design and implement wireless solutions for a federal customer. A key area of the engineer’s duties will be to implement AT&T’s FirstNet solution as part of the overall architecture on the current network.
Key Roles and Responsibilities:
The Wireless Engineer will support the following:
▪ Will be the Subject Matter Expert with a complete understanding of industry best practices, all relevant policies, and procedures as it pertains to the evaluation, configuration, installation, and advanced troubleshooting of all wireless network devices and networking equipment.
▪ Requires knowledge of industry standard monitoring tools, protocol analyzers and cable testers to troubleshoot, diagnose and identify failing/failed networking components.
▪ Will manage all facets of Enterprise and Organization Wireless connectivity in support of a federal customer, to include but not limited to Wireless Operational support policy development, providing inputs and guidance on all Wireless Reporting and Ticketing requirements. Such requirements include:
◦ Capturing real time data usage on a daily and monthly basis and identifying sites that will/may exceed the monthly limit and force overage charge.
◦ Providing monthly Availability reports that indicate that the LTE/FirstNet link is up and ready for use.
◦ Providing outage reports showing when the link went down, duration, etc.
◦ Reporting on relevant signal quality parameters (e.g. RSSI, SINR, RSRQ, RSRP, et.) to support incident reporting to customer, troubleshooting, and substantiate service improvements over time by addressing specific failure conditions.
◦ Provide reporting on coverage changes that negatively or positively impacting existing sites (e.g. introduction of 5G or decrease in signal levels)
◦ Operational monitoring responsibilities to include providing recommendations for endpoint monitoring (e.g. Mobility Signal levels, ability to transmit data, quality-of-transport (e.g. % packet loss, latency, jitter) as well as link transport monitoring.
▪ Ensure that AT&T Wireless devices and support policies are meeting all FIPS High Security requirements and where required, gathering evidence to prove such support and compliance exists.
▪ Provides guidance to AT&T Systems and Network teams to successfully report, ticket, and manage all Wireless services while maintaining the current and future Security posture(s) that AT&T is required to support.
▪ Will be responsible for the updating, and the management of all Wireless Documentation ensuring policies are being updated and current. This includes but is not limited to all billing, and device inventories and reconciliations.
▪ Supports innovation, strategic planning, technical proof of concepts, testing, lab work, and various other technical program management related tasks associated with Wireless programs as defined and required by the federal customer.
▪ Responsible for translating Wireless business requirements into the final technical solution while keeping within Industry Best Practices and SLAs and SDRLs as defined by the federal customer.
▪ Responsible for the review and analysis of Wireless requirements, works with senior team members on various projects to develop integrated plans to protect corporate assets and information technology, customers, assets, data, information technology, and networks, and administers security systems to support daily security operations.
▪ Lead in the effort of providing fixed wireless best practice for implementation and continued operation ensuring optimal performance from Day1 and beyond.
▪ Assists SBSS NOC in performing network diagnostics, troubleshooting, and optimization activities.
▪ SME will lead efforts in wireless network planning, wireless network architecture design and engineering activities as well as providing Day 1 Operational support in support of the customer as defined by L3Harris.
▪ Demonstrates awareness of global market and competitive trends and ignites change through innovation and transformation, thereby removing the “status quo” culture.
▪ Builds trusted relationships across workgroups.
▪ Makes decisions swiftly, deliberately, and delivers by communicating boldly and with clarity.
Our Lead Consultant Prof Services ATC, earn between $134,600-201,800 USD Annual + commissions with a total target compensation of $164,600 - $231,800. Not to mention all the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected.
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups.
And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.
Ready to close the deal on a career with AT&T?
Apply today!
Weekly Hours:
40Time Type:
RegularLocation:
Baltimore, MarylandSalary Range:
$134,600.00 - $201,800.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-65980-1 Date posted 05/05/2025
Benefits
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- Paid Time Off
- Tuition Assistance
- Insurance Options
- Discounts
- Training & Development
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