Cybersecurity Associate Director - IAM Access Operations
Charlotte, North Carolina
Job Description:
“This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered
About the Company:
Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.
About the Team:
Join AT&T's Identity and Access Management team as an Associate Director leading critical IAM operations that protect millions of users. This role combines deep IAM technical expertise with proven leadership skills to drive operational excellence and transform our organization into a best-in-class IAM operation.
You'll lead a high-performing team based in the U.S. and foster collaboration across international time zones. This opportunity allows you to shape enterprise-scale IAM strategy and execution while developing the next generation of IAM professionals in a rapidly evolving environment focused on delivering transformative results.
What You'll Do
Team Leadership
Build, mentor, and grow a high-performing IAM operations team focused on continuous learning and career development
Foster global collaboration to ensure seamless operations and unified team approach
Mature operational functions by implementing best practices, driving process efficiencies, and establishing metrics/KPIs for continuous improvement
Foster cross-functional collaboration across IT, security, and business stakeholders
Drive Core IAM Operations
Application Onboarding: Lead the integration of applications into our authentication services, IGA, and PAM solutions
Strategic Projects: Define, scope, and execute IAM initiatives that advance organizational security and operational maturity
Process Enhancements: Oversee IAM workflow tools and ServiceNow solutions to support identity management business processes
Operational Excellence: Ensure compliance with IAM policies, manage risk remediation, and maintain service level agreements
Strategic Direction: Drive continuous improvement initiatives, conduct gap analysis, and partner with stakeholders to ensure IAM operations align with industry best practices and organizational security objectives
What You Bring
IAM Technical Expertise
10+ years of hands-on experience with Identity Governance and Administration (IGA) and Privileged Access Management (PAM) solutions
Deep understanding of application onboarding, identity governance, access certification, and IAM compliance management
Comprehensive technical background in IAM operations and enterprise identity systems
Knowledge of NIST frameworks, compliance requirements, and enterprise security controls
Leadership Excellence
8+ years leading IAM operations teams in large organizations
Proven track record of building high-performing teams and developing talent
Experience managing international partnerships and collaboration
Strong stakeholder engagement and executive communication skills
Enterprise Experience
Large corporation experience with complex, multi-stakeholder environments
Proven ability to manage multiple priorities in fast-paced, dynamic settings
Track record of successfully leading organizational change initiatives
Why This Role Matters
You'll be instrumental in securing one of the world's leading telecommunications networks while driving innovation in identity management technologies. This role offers the unique opportunity to lead both technical advancement and organizational transformation at enterprise scale, directly impacting millions of users across AT&T's platforms and services. You'll shape the future of IAM operations while building and developing a world-class team in a dynamic, high-visibility environment.
Education: Master's degree preferred in Information Systems, Engineering, Mathematics, or Cybersecurity-related fields.
Experience:
Typically requires 10 or more years of experience.
Supervisory:
Yes.
Our Assoc Director-Cybersecurity, earns between $155,400.00 - $194,300.00 Annual, not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected.
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.
#LI-Onsite – Full-time office role-
AT&T is leading the way to the future – for customers, businesses, and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us?
Apply now!
Weekly Hours:
40Time Type:
RegularLocation:
USA:NC:Charlotte / Research Dr - Dat:9139 Research DrSalary Range:
$155,400.00 - $261,100.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-51468 Date posted 06/02/2025
Benefits
Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.
- Paid Time Off
- Tuition Assistance
- Insurance Options
- Discounts
- Training & Development
Our hiring process
Apply Now
Confirm your qualifications align with the job requirements and submit your application.
Assessments
You may be required to complete one or more assessments, depending on the role.
Interview
Get ready to put your best foot forward! More than one interview may be necessary.
Conditional Job Offer
We’ll reach out to discuss a conditional job offer and the next steps to joining the team.
Background Check
Timing is important – complete the necessary actions to proceed with onboarding.
Welcome to the Team!
Congratulations! It’s time to experience #LifeAtATT.
Check your email (and SPAM) throughout the process for important messages and next steps.
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