Lead Consultant Prof Services ATC
Bothell, Washington
Job Description:
This position requires client location/office presence a minimum of 1 day per week and is only located in the location(s) posted. No relocation is offered.
In this role you will have the ability to leverage industry expertise and broad product knowledge to deliver strategic, client-centered solutions and manage complex projects, from client identification through final invoicing, while ensuring customer satisfaction and engaging in sales activities.
Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:
- • Project Management: Oversee project activities from client identification to invoicing, ensuring timely delivery.
- • Technical Expertise: Design, implement, and test solutions with deep product knowledge and system architecture skills.
- • Client Engagement: Build strong client relationships, identify needs, and deliver tailored strategic solutions.
- • Billable Projects & Sales Support: Manage billable projects, lead technical delivery, ensure customer satisfaction, maintain accurate timekeeping, engage in sales activities, prepare proposals, and develop strategic plans to generate business.
- • Knowledge Management: Contribute to knowledge repositories, mentor others, and provide inputs to strategic service development.
- Deliverr design and support services to respective technology customers.
- Lead Professional Services engagements in areas of product focus.
- Interface with clients and Sales team to determine business requirements of customers and corresponding solutions within AT&T’s capabilities.
- Position additional services and products with clients.
- Create configurations based on engineering designs.
- Provide emergency support to Customer Engineering, Management, and Sales teams.
- Deliver varied duration projects for clients in multiple industry verticals.
- Earn trusted advisor status with customers.
- Perform system design and solution delivery engagements, including creation of documentation for presentation to clients.
- Troubleshoot operational problems by using variety of hardware/software techniques.
- Maintain required relevant industry certifications.
- Improve existing delivery processes, methods, and/or reference architectures.
- Partner with customers to align business objectives with technologies and help build long-term technical plans and delivery customer excellence.
- Test and validate new software and hardware prior to moving into production.
- Mentor junior Systems Engineers in product focus area.
Requirements - Post-Secondary Degree in Computer Science, Computer Engineering, related field, or equivalent experience
- 7+ years of experience in network engineering which includes design, development, troubleshooting, and operations.
- Experience providing technology consulting and working in solutions delivery capacity.
- Experience performing technology assessments, including documentation and presentation of results for the following areas:
- This job code may apply to both exempt and non-exempt employees depending on state requirements.
Extensive experience designing and implementing solutions based on:
- Microsoft Teams
- Enterprise Voice
- Direct Routing
- VoIP and Telephony Design
- SIP
- AudioCodes SBCs
- Microsoft O365/Exchange experience a plus
- Requirements for non-technical expertise
- Ability to articulate how technical solutions will impact and improve business productivity.
- Excellent written communication skills in terms of documentation and recommendations for clients.
- Demonstrated ability to manage clients of varying personalities.
- Must be able to identify other business opportunities with clients adjacent to core technical skillset.
- Excellent time management skills with the ability to handle multiple simultaneous engagements while keeping customer satisfaction high.
Duties directly related to making sales include:
- Meeting with customers and engaging in sales activities at customer site; communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales, etc.;
- traveling to/from the customer premise for sales activities; providing subject matter expertise on technical sales issues;
- advising customers on suitability of products based on technical needs; preparing proposals/presentations/bids, including developing pricing/strategic plans and proposed solutions/sales;
- researching/developing solutions with AT&T external partners, including design/engineering; researching customer business/industry to identify new sales opportunities.
Job Contribution:
- A senior-level sales representative with advanced understanding of sales principles, practices, products, and services.
- Manages large, complex sales with light supervision. Responsible for higher-than-average sales quota or territory.
- Demonstrates effective communication, advanced data analysis, leverages extensive experience, and problem-solving skills.
- May introduce new products, lead training, and mentor colleagues.
- If the sales career path includes multiple positions at the I11 level, the more senior role entails higher sales targets, broader scope, and greater complexity.
Supervisor:
- No
Education/Experience:
- Bachelor’s degree (BS/BA) desired.
- 8+ years of related sales experience.
Our Lead Consultant Prof Services ATC, earn between $134,600 - $201,800 + commissions with a total target compensation of $164,600 - $231,800. Not to mention all the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography, experience, expertise, and education/training
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected.
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups.
And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.
Ready to close the deal on a career with AT&T?
Apply today!
Weekly Hours:
40Time Type:
RegularLocation:
San Diego, CaliforniaSalary Range:
$120,200.00 - $216,200.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-75969-1 Date posted 07/24/2025
Benefits
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- Paid Time Off
- Tuition Assistance
- Insurance Options
- Discounts
- Training & Development
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