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Senior System Engineer - Engineering Operations

Alpharetta, Georgia

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Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

As a Senior System Engineer with a Site Reliability Engineering (SRE) focus you’ll help maintain and improve the reliability, performance, and scalability of mission-critical applications used by front office and retail agents.

What You’ll Do

  • Lead incident response and minimize downtime.

  • Build and maintain monitoring, alerts, and dashboards for proactive issue detection.

  • Create run books and automate operational tasks to improve efficiency.

  • Collaborate with development teams to define and meet non-functional requirements (reliability, performance, scalability).

  • Conduct blameless postmortems and drive continuous improvements.

  • Support release management, capacity planning, and security best practices.

  • Provide 24x7 on-call support for key applications including J2EE and SaaS platforms like Salesforce and MuleSoft.

What You’ll Bring

  • 4+ years supporting large-scale web applications in production with an SRE mindset.

  • Strong skills with observability tools (Dynatrace, AppDynamics, Splunk, ELK).

  • Proficiency in Java/J2EE, scripting (Python, Shell), and automation.

  • Experience with containerization (Docker, Kubernetes) and cloud services (Azure).

  • Solid understanding of integration technologies, APIs, DevOps practices, and database queries.

  • Excellent problem-solving and communication skills.

  • Bachelor’s degree in Computer Science, IT, or related field.

Our Senior System Engineering, earns between $130,700.00-$196,100.00 USD Annual, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

· Medical/Dental/Vision coverage.

· 401(k) plan

· Tuition reimbursement program.

· Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

· Paid Parental Leave.

· Paid Caregiver Leave.

· Additional sick leave beyond what state and local law require may be available but is unprotected.

· Adoption Reimbursement.

· Disability Benefits (short term and long term)

· Life and Accidental Death Insurance.

· Supplemental benefit programs: critical illness/accident hospital indemnity/group legal.

· Employee Assistance Programs (EAP)

· Extensive employee wellness programs.

· Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

Ready to #transformdigital with us? Apply now!

#ConsumerTechnologyeXperience

Weekly Hours:

40

Time Type:

Regular

Location:

Plano, Texas

Salary Range:

$116,700.00 - $196,100.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-74370-1 Date posted 07/18/2025
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Benefits

Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.

  • Paid Time Off
  • Tuition Assistance
  • Insurance Options
  • Discounts
  • Training & Development

Learn more about benefits

Our hiring process

Apply Now

Confirm your qualifications align with the job requirements and submit your application.

Assessments

You may be required to complete one or more assessments, depending on the role.

Interview

Get ready to put your best foot forward! More than one interview may be necessary.

Conditional Job Offer

We’ll reach out to discuss a conditional job offer and the next steps to joining the team.

Background Check

Timing is important – complete the necessary actions to proceed with onboarding.

Welcome to the Team!

Congratulations! It’s time to experience #LifeAtATT.

Check your email (and SPAM) throughout the process for important messages and next steps.

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