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Frequently Asked Questions

Whether you’re having technical difficulties or need to chat with a live person, we’ve been there. Take a peek at our roundup of frequently asked questions or feel free to say "hi" to an Application Specialist with the chat live icon on the bottom right anytime Monday – Friday, 8am to 5pm CST.

Yes. Each opening may have different pre-screen and skill requirements, so you’ll need to complete a separate application for each job. Once you’ve established a profile, our system makes it easy to reapply.

You can check the status of your application at any time in the Candidate Home section of your account. Use the Login menu at the top of this page to select your account type and get started.

Use the Login menu at the top of this page to get to the sign-in page. Select “Forgot your password?” and follow the instructions. If you don’t receive a password reset email, confirm the email address you applied with and try again.

You can make changes to your profile and all contact information only when logged in to your candidate account. To get started, use the Login menu at the top of this page.

If you’d like to have your applicant profile deleted, visit www.att.jobs/help and fill out our support form. Our teams respond to requests Monday through Friday from 8am to 5pm CT. Please allow 24 to 48 hours for a reply.

Most common technical issues can be resolved by clearing your browser cache. If that doesn’t work, please confirm you’re using a compatible web browser with all recent updates. Our site and applicant portal are designed to work on the most recent browser versions of Edge, Safari, Firefox, Chrome, and Opera. Microsoft Internet Explorer is not supported.

If you need additional assistance with your account or application, try the chat bot in the corner of this page, or visit our help page and fill out our support form https://attonestop-external.custhelp.com/app/prod/ATT_Jobs. Our teams respond to requests Monday through Friday from 8am to 5pm CT. Please allow 24 to 48 hours for a reply.

If you need a job accommodation, this email template will walk you through with additional questions.

We do our best to only share jobs that we believe are a good match or know you’ve previously expressed interest in. Potential and existing applicants can modify their job alert settings in two places.

  • I have not yet applied – On the bottom of your email, follow the link to “Manage job alerts” to adjust your preferences or you can “unsubscribe” from emails by following the directions: “If you wish to opt out of future AT&T recruitment communications, please click here
  • I have applied – Review Job Alerts by signing into your candidate profile from the Login menu at the top of this page.

Also check the bottom of every email you receive for options to edit your settings or unsubscribe.

You can learn more by visiting our Contractor Opportunities page.

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