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Big OpportunitiesAre Stocked Inside Our Stores

Big Opportunities
Are Stocked Inside Our Stores

Assistant Manager, Store/Kiosk

Woodmere, Ohio

Overview

With a global company like ours, the possibilities are truly endless – and the best place to start is on our Retail team. After all, what better way to become an expert in what we do than getting your hands on the latest technology and helping actual customers? From there, the door is open for you to go truly anywhere.

Success Profile

For this role, you also must have:

  • Be at least 18 years old
  • Completed a high school degree or GED
  • A solid understanding of the latest tech
  • Previous retail experience is nice, but not necessary

What makes a successful Retail Sales Consultant?

  • Outgoing
  • Engaging
  • Approachable
  • Excellent Customer Service
  • Self-Motivated
  • Takes Initiative

Back to Job Navigation (Success)

I’ll never leave AT&T. The brand is completely built into me. There’s nothing that could make me quit.

George Robey — former Retail Sales Consultant, now Store Manager

I’ve achieved many dreams with AT&T and look forward to many more. Thank you to AT&T for all your support – and all that you do!

Amanda Bakson — former Retail Sales Representative, now Legal Assistant

Why AT&T

This isn’t your average Retail gig.
This is a foot in the door with a major, innovative company.

  • Earn excellent pay

    Our Retail roles pay more than most other stores (feel free to check). Plus, you’ll be eligible for awesome benefits – like 401(k) matching, paid time off and tuition reimbursement.

  • Accelerate your career growth

    This can be your first step in moving onward and upward with us. Take on some of the biggest challenges to build the best version of your career.

  • Experience the hottest tech

    You already know some of the devices we sell. And as tech keeps improving, we’ll help you constantly upgrade your skill set so you can comfortably represent us as a leader in the space.

Hard work earns you perks

We believe in taking care of our team. Our awesome perks are just one way we show it. In school? You just might be eligible for tuition reimbursement. Planning a trip? We offer paid time off. And that's all on top of our 401(k) plan and medical and dental coverage.

Earn while you learn

With paid training, we’ll fill you in on everything you need to know before you start – and throughout your career.

Find some you time

Vacation? Staycation? Heck, let’s take a road trip. On top of paid holidays, chill out with paid time off (PTO) that you can spend any way you want.

Graduate to what’s next

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Know you’re covered

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Party every (pay) day

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Save on swag

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services – plus other awesome items, like tickets to live events.

Stuff Your Piggy Bank

When the day comes that you get some much needed R&R (not that you'd ever want to leave #LifeAtATT) you'll know your future is set with the AT&T Retirement Savings Plan (ARSP)

Take your future further

Your career starts in our stores. But with us, it can go just about anywhere.
So if you want to rise the ranks to Retail Manager, we’ll help you get there. Or, maybe you see yourself in another awesome role throughout our company. Whatever you’re interested in, we have it here.

Retail Career Progression

Assistant Manager, Store/Kiosk

Woodmere, Ohio

Take the lead at the center of where it all happens – our retail stores. With your retail knowledge and leadership abilities, you’ll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and technology. With access to the latest tech and a company that believes in you, there’s so much in store for your career.

In this role, you’ll partner with a store manager to oversee all aspects involved in the daily operation of a retail store. From assisting with merchandising and product launches to helping to meet and exceed sales objectives, you’ll ensure that customers are provided with an extraordinary experience with our products and services. And, you won’t be in this alone. We offer best in class paid training that will set you up for leadership success. You’ll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Our most successful Assistant Store Managers have:
• Excellent communication and leadership skills
• Three or more years of sales and/or customer experience in telecommunications or a related industry
• Prior management experience
• Well-developed planning, analytical and problem-solving skills
• Familiarity with wireless terminology, industry trends and AT&T mobility systems
• The ability to collaborate with key stakeholders on initiatives beyond store walls

Additional requirements include:
• Strategic perspective and the ability to champion change
• Inspiring your team through high performance, collaboration and teamwork
• Utilizing professional expertise to solve problems and analyze issues
• Taking initiative and striving and creating results

Our retail careers allow you to optimize your earning potential by working during stores busiest times, including evening and weekend hours. Assistant Store Managers are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives.

And, once you’re a part of the team, you’ll gain an amazing benefits package with salary + commission, medical/dental coverage, 401(k) plan, tuition reimbursement, ongoing paid training and paid time off. Rounding out these benefits and perks we also provide 50% employee discount on:

• AT&T internet & fiber
• AT&T wireless phone service
• DIRECTV (including Free HBO & NFL Sunday Ticket) or U-verse TV

Join our team and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life. Apply today.


Applicant experience

Want to know what to expect? Here’s a breakdown of the typical application process.

  1. Conduct your interviews – in person, by phone or over video chat

  2. Conduct any follow-up interviews

  3. Receive a conditional job offer

  4. Complete the drug screening and background check

  5. Congratulations and welcome to AT&T!

Great benefits with great management

I have been working at AT&T full-time for less than a year

Pros

Health care, great 401(k) contribution program of 6%, 50% discount on certain accessories, and phone plans. Management is always upbeat, friendly but down to business.

Cons

New hires are back of the totem pole when it comes to scheduling. Will have to work every weekend. Selling DirecTV is a must and is challenging to sell considering we do not have Broadband here to bundle

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