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Facility Technician

West Monroe, Louisiana

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connect

We need you to build the future of our network.

Installation Technician

Cable box

Use your expert knowledge to install Wi-Fi and voice services while working inside and outside our customers' homes.

Outside Plant Technician

Dump truck

From performing construction work to laying telephone cables and conduits, you'll keep our customers connected to the services they need.

Cable Splicing Technician

A piece of cable

Complete cable splices to maintain and repair our customers' services while working outdoors in the field.

Automotive Equipment Technician

Truck

Use your mechanical, automotive and heavy vehicle expertise to maintain a fleet of vehicles and equipment – ensuring that when our Technicians hit the road, they're ready to go the extra mile.

Installation Technician

Outside Plant Technician

Cable Splicing Technician

Automotive Equipment Technician

Technician

Ditch the office and take your career on the road.

Life as a
Technician
at AT&T

What's this job really like? See what's on the road in a technician career.

Watch Video

Technician

Connect customers in your community to the latest tech and services in opportunities that are as wide as the open road.

Female technician with head turned and smiling

You Are

  • Tech savvy
  • An effective communicator
  • Personable with excellent customer service skills
  • Able to demonstrate strong problem-solving skills
Male technician smiling

You're
Ready To

  • Act with integrity and dependability
  • Demonstrate critical-thinking skills
  • Always put the customer first
  • Maintain a customer-centric mindset
Male technician turned and smiling

You'll Bring

  • Your interest and readiness to learn new technology
  • The ability to work a flexible schedule - including evenings and weekends
  • The capability to lift and move up to 80 lbs
  • A willingness to work in a confined space or aloft up to 28 feet
Female technician with head turned and smiling

You Are

Male technician smiling

You're Ready To

Male technician turned and smiling

You'll Bring

Job Overview

Job Description:

Provides consistent, respectful and professional internal/external customer care. Initializes and maintains an open line of communications to ensure all customers receive the highest level of customer satisfaction possible; Reviews and interprets work orders, circuit diagrams and follows standard practices; Receives work orders and instructions from supervisor and/or computer access terminal; Reviews and analyzes complex schematic drawings to determine work to be done and sequence of tasks; Performs work both inside and outside in connection with providing telephone service between the central office and customer's premises.; Requires interfacing with customers on construction installation or repair work; Works with hot metal, tools, digital loop carrier equipment, fiber optic cables, air pressure monitoring systems and associated equipment, color coded and tone identified wires in the connection of wires and cables to other telephone equipment and in connecting cable pairs together; Determines differences in wire and cable colors and audible tones; Prepares newly installed cables, conductors, and fibers preparatory to splicing by removing outer sheath, insulation and fiber coating; Splices cables in aerial, underground, buried, submarine and building configurations, both multiple conductor cable, coaxial cable and fiber optic cable; Identifies conductors in adjoining cable sections, according to diagrams and specifications by means of test signal identified wires or fiber optic test equipment; Operates hydraulic aerial lifts (buckets) and ladders mounted on trucks; Closes splices by enclosing with bolted on waterproof case, thermally applied shrinkable sleeving, or fitting and wiping a lead sleeve over splice opening; Loads required tools and materials on Company truck or van and drives or rides to work location. May report directly to work location in some cases; Makes necessary tests for toxic and explosive gas before entering manhole and continues tests while working in manhole. May require cleaning manholes before working and after completing assignments; Communicates with other employees about completed work and requests various information regarding work assignments; Repairs, routines and maintains cable plant, fiber optic plant and digital loop carrier equipment; Rearranges other types of plant to conform with cable work and placing and removing cables; Uses test equipment to isolate conductor faults or identify defective or broken fibers; Turns up, routines, troubleshoots and maintains digital carrier equipment and maintains light wave and metallic terminals; Uses electrical instruments such as 500/573 Cable Locator, 710A/B Resistance Fault Locator, 730/735 Open Fault Locator to verify and determine defects in the cable, conductors and wire; Uses electrical instruments such as span measuring test sets and signal generators to verify and determine defective carrier equipment in subscriber/digital carrier systems; Removes, tests, and replaces plug-in carrier equipment in central office, repeater, and remote terminal locations; Uses computer terminals associated with Operations Support Systems related to work locations; Follows established safety procedures. Must be able to safely utilize equipment resources to perform specified physical job duties, i.e., satisfies manufacturer's specifications for operation or use of equipment including weight limitations; Climbs poles and ladders, works aloft with small tools; Work outside in all kinds of weather; Lifts and moves loads up to 120 pounds; Drives Company vehicle.

Our Facility Techniciansearn between $15.84 - $43.45 per hour. With our amazing  wage opportunities, our average starting earnings begin at $61685 per year.  Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage

  • 401(k) plan

  • Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).

  • Sick leave (may vary by state and based on bargaining group to which you are hired).

  • Adoption Reimbursement

  • Disability Benefits (short term)

  • Life and Accidental Death Insurance

  • Supplemental benefit programs: critical illness, accident hospital indemnity/group legal

  • Employee Assistance Programs (EAP)

Weekly Hours:

40

Time Type:

Temporary (Fixed Term)

Location:

West Monroe, Louisiana

With our amazing wage opportunities, our average starting earnings per week begin at

$0

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.



Job ID R-39142 Date posted 09/24/2024
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Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

When it comes to priorities, we know family tops the list. For the moments that matter the most, you'll be there for them, and we'll be here for you.

Family Leave

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice.

Community & Team Events

Wellness resources and incentives to help you prioritize your health and wellbeing and be your best self inside and outside of work.

Total Wellbeing

Applying?
Here’s what to expect.

  • Status updates

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    Stay updated on your status. Timing varies, so log in to see where we are.

  • Check email

    Email Icon

    Check your email regularly for any follow-ups.

  • Pass assessment

    Pen on Paper Icon

    You may have to pass an assessment before moving on to the next step.

  • First attempt

    Clock Icon

    If you don't pass on your first attempt, you'll be eligible to retake your assessments after 6 months.

  • Interview

    Hand Icon

    Your interview may be online. Make sure you have a strong connection and dress professionally.

One

Watch this video to see what the job's really like

Two

Complete online application

Three
Complete a job skill assessment

Want an idea of what will be on the assessment? You can prepare by taking a look at our study guides:
Premises Technician Assessment Technical Mechanical Test Field III

Four

Interview – check your email for updates

Five

Conditional job offer

Six

Complete the background check

Seven

Congratulations and welcome to AT&T!

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