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Specialist Project Engineer

Washington D.C., District of Columbia

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AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the   Federal Government.   We are dedicated to recruiting, developing, and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our team supports the Federal market with emphasis on driving the mission by implementing world class communication and healthcare solutions.

AT&T has an opening for a Telecom/VoIP Implementation Specialist to support our federal customer onsite at the customer location in DC.

The job duties are as follows:                                                                                                         

  • Project support for the planning, scheduling, implementation, reporting, and closure of largescale, nationwide AVAYA telecommunications services deployments and migrations, specifically Time-division Multiplexing (TDM) to VoIP, to remote locations with applicable experience in VoIP broadband technologies and installations.
  • Individual will provide project analytics, critical thinking, project management support, customer service support, and administrative support for a team of 6.
  • Create status reports, facilitate requests, produce orders, identify issues with projects, work with customer complaints, and coordinate with internal and external teams.
  • Proof/QA incoming and outgoing work to ensure it is complete, correct, for the right audience.
  • Ensure successful coordination between House telecommunications staff, AT&T and Broadband vendors, applicable subcontractors, and District Office/D.C. Office staff.
  • Oversee testing, installation, documentation development, end-user training delivered by VoIP vendor, and monitor overall customer satisfaction with the VoIP migration.

Required Clearance:

Public Trust (#publictrust)

Required Qualifications:

  • Avaya VoIP & Legacy Voice/TDM knowledge and implementation experience.
  • Strong skills with Microsoft applications; specifically: Excel, Word, and PowerPoint.
  • Experience in professional government settings.
  • Strong communication and interpersonal skills in diverse workplaces.
  • Be a team player with a positive attitude and a desire to accomplish goals.
  • Thrive in a fast-paced environment.
  • Proficiency in standard computer software and job order / ticketing systems.
  • In depth experience and understanding of VoIP and MPLS technologies.
  • Proven ability to communicate effectively both orally (phone and in-person) and in writing (reports and e-mail) to both technical and non-technical project stakeholders.
  • Proven experience with the Microsoft Office Suite to create drawings, presentations, reports, spreadsheets, and other technical and non-technical project management documentation.
  • Knowledge and experience with the Information Technology Infrastructure Library (ITIL) standard configuration management framework and related activities.
  • Must be able to pass a U.S. Background Investigation as required by the House.

Ready to join our team? Apply Today!


Job ID 2225578 Date posted 05/11/2022
Apply Now


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Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.


When it comes to priorities, we know family tops the list. For the moments that matter the most, you'll be there for them, and we'll be here for you.

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Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice.

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