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Process Improvement Engineer (Government Lab)

Washington D.C., District of Columbia

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AT&T Global Public Sector is a trusted provider of secure, cloud-based, network solutions and professional services to the Intelligence Community. We are dedicated to recruiting, developing, and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. 

AT&T is a prime contractor on the SITE III IDIQ program for the Department of Defense.  AT&T won the SITE III IDIQ in 2021 and anticipates award of a large enterprise IT WAN Task Order in 1st quarter FY 2023.  For the Chief Information Office (CIO), the Task Order provides IT managed services for a Government TS/SCI network modernization program focused on specific technologies and hardware needed to operate the wide area network, or highway, that enables TS/SCI communications.

AT&T has an opening for a Process Improvement Engineer to support the program engineering team in identifying process flaws and working to remediate. 

Duties/Responsibilities:

  • Develops and writes material for policies, procedures, and work instructions related to operational and system processes.                                         
  • Guides project team and stakeholders to stay in agreement on project scope.            
  • Define business needs; identify gaps in current capabilities that stop those needs from being met.
  • Analyzes requirements for projects to determine types of technical documentation needed.
  • Collaborates with Business Owners and Engineers to gain understanding of processes through information gathering and interviews.
  • Supports selecting an approach to managing issues, risks and requirements; deciding how to monitor and report on process improvements.
  • Works with stakeholders to help them understand their requirements within the scope of a project.

Required Clearance:

TS/SCI with poly (#ts/sci) (#polygraph)

Required Qualifications:

  • Candidate must have a total of 12 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 12 years of work history OR an Associate’s and 10 years, a Bachelors’ and 8 years, a master’s and 6 years or a PhD and 2 years of relevant work history.
  • Excellent verbal, presentation, and written communication skills, including ability to establish positive and productive working relationships across the program and customer stakeholders  
  • Experience writing policies and procedures according to set standards, style, and format

Ready to join our team? Apply today!





Job ID 2239614 Date posted 08/16/2022
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Benefits

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Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

When it comes to priorities, we know family tops the list. For the moments that matter the most, you'll be there for them, and we'll be here for you.

Family Leave

Paid Time Off

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Tuition
Assistance

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Insurance Options

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Savings

Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice.

Community & Team Events

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

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Step 3

Conditional
Job Offer

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Step 4

Welcome! Onboarding
and Training Begins

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