Incident Manager (Tysons) at AT&T Careers - AT&T Careers
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Keep the wheels of government turning 24/7. In a Government Support role, you’ll join a trusted team of experts who connect over 1,200 different agencies to serious security and mobility. Your work will help make the networks that our country runs on more protected, agile and effective. And with a wide range of opportunities (from Engineers to IT and Cyber Security), your continued growth can always be a top priority.

Incident Manager (Tysons)

Vienna, Virginia


Serves as the interface between the program and various levels of the customer regarding particular trouble incidents, their status, impact, and ultimate resolution.

These individuals will serve as interface points for the customer and will need to have excellent communications skills in order to accurately and fully convey technical network issues to a variety of customer personnel at all levels of responsibility and technical expertise.

Required Skills, Experience, and Education: 
Candidate must have a total of 10 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School diploma and 10 years of experience, or an Associate’s and 8 years of experience, or a Bachelor’s degree and 6 years of experience, or a Master’s degree and 4 years of experience or a PhD and 2 years of experience.
Candidate must have the following certification: ITIL Foundations, ITSM.

Required Clearance: TSSCI
with Polygraph


Job ID 1925985 Date posted 07/19/2019

AT&T a good place to be


I believe in AT&T and know they are at the edge of technology. The company believes in their people and offers all kinds of training to enable us to take on new jobs and to stay at the front of technology. The software defined network which we are building is the newest technology and AT&T has been involved since early 2000s. You have a great deal of autonomy at AT&T as long as you get the job done. You have the ability to do different jobs and to be challenged at all times.


I really have little negative to say about AT&T I have worked here for 35 years on March 23rd of 2016.

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