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Big OpportunitiesAre Stocked Inside Our Stores

Big Opportunities
Are Stocked Inside Our Stores

Retail Sales Consultant

Traverse City, Michigan

Overview

With a global company like ours, the possibilities are truly endless – and the best place to start is on our Retail team. After all, what better way to become an expert in what we do than getting your hands on the latest technology and helping actual customers? From there, the door is open for you to go truly anywhere.

Success Profile

For this role, you also must have:

  • Be at least 18 years old
  • Completed a high school degree or GED
  • A solid understanding of the latest tech
  • Previous retail experience is nice, but not necessary

What makes a successful Retail Sales Consultant?

  • Outgoing
  • Engaging
  • Approachable
  • Excellent Customer Service
  • Self-Motivated
  • Takes Initiative

Back to Job Navigation (Success)

I’ll never leave AT&T. The brand is completely built into me. There’s nothing that could make me quit.

George Robey — former Retail Sales Consultant, now Store Manager

I’ve achieved many dreams with AT&T and look forward to many more. Thank you to AT&T for all your support – and all that you do!

Amanda Bakson — former Retail Sales Representative, now Legal Assistant

Why AT&T

This isn’t your average Retail gig.
This is a foot in the door with a major, innovative company.

  • Earn excellent pay

    Our Retail roles pay more than most other stores (feel free to check). Plus, you’ll be eligible for awesome benefits – like 401(k) matching, paid time off and tuition reimbursement.

  • Accelerate your career growth

    This can be your first step in moving onward and upward with us. Take on some of the biggest challenges to build the best version of your career.

  • Experience the hottest tech

    You already know some of the devices we sell. And as tech keeps improving, we’ll help you constantly upgrade your skill set so you can comfortably represent us as a leader in the space.

Hard work earns you perks

We believe in taking care of our team. Our awesome perks are just one way we show it. In school? You just might be eligible for tuition reimbursement. Planning a trip? We offer paid time off. And that's all on top of our 401(k) plan and medical and dental coverage.

Earn while you learn

With paid training, we’ll fill you in on everything you need to know before you start – and throughout your career.

Find some you time

Vacation? Staycation? Heck, let’s take a road trip. On top of paid holidays, chill out with paid time off (PTO) that you can spend any way you want.

Graduate to what’s next

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Know you’re covered

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Party every (pay) day

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Save on swag

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services – plus other awesome items, like tickets to live events.

Stuff Your Piggy Bank

When the day comes that you get some much needed R&R (not that you'd ever want to leave #LifeAtATT) you'll know your future is set with the AT&T Retirement Savings Plan (ARSP)

Take your future further

Your career starts in our stores. But with us, it can go just about anywhere.
So if you want to rise the ranks to Retail Manager, we’ll help you get there. Or, maybe you see yourself in another awesome role throughout our company. Whatever you’re interested in, we have it here.

Retail Career Progression

Retail Sales Consultant

Traverse City, Michigan

Do you like helping people? Do you have a strong desire to connect people with technology and entertainment? You may have what it takes to join our amazing team! Our Retail Sales Consultants build solutions for our valued customers and meet/or exceed key sales objectives. They work with a full portfolio of awesome products including wireless, connected car, and wearables. They also offer integrated, seamless, and smart entertainment options including DIRECTV.

You’ll use your knowledge and passion to deliver an effortless customer experience while pursuing challenging and rewarding goals! This role comes with a very competitive salary and commission package as well as awesome benefits. We are passionate about innovation, we love our employees and we love connecting our customers to their world.

Sharing your knowledge with our growing customer base comes with many rewards. Start with the paycheck: Base plus commission. Our current full-time Retail Sales Consultants earn an average of $47,552 in total compensation in the first year when successfully meeting or exceeding sales goals. Our top sellers earn an average of $56,950 per year.

You’ll also gain an amazing benefits package, including:
•Ongoing paid training
•Exciting career paths
•Supportive team environment
•Employer-provided mobile device
•Medical/dental coverage
•401(k) plan
•Tuition reimbursement
•Paid time off

Not to mention some pretty cool perks, like:
•One of our latest devices and a service plan. Using our technology, gain first-hand expertise to share with our customers.
•Discounts on accessories and additional AT&T products and services. That means you always have access to the coolest gadgets around.
•A spring and fall fund to spend on a wide range of Team Color apparel. You’ll even receive a welcome kit of fun gear to get you started (including two shirts).


Prior retail or customer-facing sales experience is a plus but not required. AT&T Sales training will be provided.

You may be invited to complete an interview by recording a video, so make sure to watch your email for updates.

Apply now!


Applicant experience

Want to know what to expect? Here’s a breakdown of the typical application process.

  1. Conduct your interviews – in person, by phone or over video chat

  2. Conduct any follow-up interviews

  3. Receive a conditional job offer

  4. Complete the drug screening and background check

  5. Congratulations and welcome to AT&T!

Great benefits with great management

I have been working at AT&T full-time for less than a year

Pros

Health care, great 401(k) contribution program of 6%, 50% discount on certain accessories, and phone plans. Management is always upbeat, friendly but down to business.

Cons

New hires are back of the totem pole when it comes to scheduling. Will have to work every weekend. Selling DirecTV is a must and is challenging to sell considering we do not have Broadband here to bundle

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