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Technical Consultant II (Government)

Town of Hartford, Connecticut

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AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government.   We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

AT&T has an opening for a Technical Consultant II to provide technical leadership to account management team in an overlay capacity. Must prioritize and accomplish activities consistent with quota retirement and customer expectations. Responsible for technical planning, revenue generation, and customer satisfaction through technical sales activities for public safety entities in defined, multi-state territory. Customer communication needs range from simple to complex and are addressed with a wide and growing variety of network services, 9-1-1 database offerings, CPE solutions and other Public Safety applications. Coordinate with multiple vendor partners.

Key Roles and Responsibilities:

  • Responsible for designing technical products/services/applications/solutions, generates sales, and supports the sales efforts of direct sellers by leveraging product, industry, and/or technological expertise. Supports accounts as an overlay/sales specialist as opportunities are identified.
  • Manages technical team in support of the sale of the company’s products.
  • May possess a working knowledge of new and emerging application services and products.
  • Confers and consults majority of the time at the customers premise developing and presenting proposals and systems solutions for complex projects.
  • May assist less experienced peers and partners with Account Managers to close sales.
  • May take the lead in identifying new opportunities.  

Duties directly related includes:

Meeting with customers engaged in technical sales activities at the customers site, communicating with customers via phone, teleconference, e-mail, etc., related to proposed solution/sale etc., traveling to and from the customers premise, providing subject matter expertise regarding technical issues relating to sale; advising customers on suitability of products based on technical needs, preparing proposals, presentations, or bids, including developing pricing, developing strategic plans related to the customer and the proposed solution/sale, researching and developing customer solutions with ATT external partners, including design and engineering, and researching customer business and industry to identify new sales opportunities.

Required Skills, Experience, and Education:

  • Desired Degree/Skills: BA/BS.  Proficiency with IP networking and IP telephony. 
  • Proficiency with 9-1-1 call taking equipment, mapping, dispatching, radio and ancillary systems.
  • Knowledge of government purchasing procedures. Knowledge of current industry trends in Public Safety.
  • Experience with AT&T service order, billing, engineering and repair processes.
  • Microsoft Word, Excel, Powerpoint, Outlook.

Ready to join our team?  Apply today!


Job ID 2160594-5 Date posted 11/29/2021
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