Part Time Retail Sales Consultant at AT&T in Springfield
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Part Time Retail Sales Consultant

Springfield, Illinois

Overview

It’s finally here – a job that fits you perfectly. After all, Part-Time positions with us are made to work with your schedule. You’ll have an awesome time with our teams, solving customer concerns and connecting them to the latest tech. Plus, you can do it all without stepping on your other interests and responsibilities.

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Life as a retail sales consultant

You are the face of our Brand.

Every interaction with a customer matters. Being courteous takes on new meaning in today’s environment – it is more than just service with a smile. It’s creating meaningful connections with our customers. A strong knowledge of our products and services, an ability to listen and understand – these are key to delivering not just a personalized, but an effortless experience. And that delivers satisfied customers.

Look sharp.

You’ll receive a Spring and Fall fund to spend on Team Colors apparel. While working, you can wear:

  • A Team Colors Branded Shirt with
    the AT&T logo

  • Dark blue or black jeans, skirts or
    business casual style pants

  • AT&T Approved Name Tag

Employees smiling outside of an AT&T store providing curbside service.

* Curbside service and delivery may not be available at all AT&T Retail locations.

Everyday is different and that’s good.

At AT&T, we don’t just sell products and services, we’re so much more. We work in our communities answering the needs of our customers. We provide the AT&T Experience through courteous, personalized and safe interactions. Also, our bilingual opportunities allow us to deliver the same experience in a customer’s native language.

Our environment is evolving.

  • Personal Protection
    Equipment Provided

  • Curbside Pick-up
    & Delivery**

  • Customer & Employee
    Protection Protocols

  • Sanitizing
    Environment & Tech

* AT&T is adhering to local and state COVID-19 response protocols.

** Curbside service and delivery may not be available at all AT&T Retail locations.

AT&T At Your Service

At Your Service is our commitment to provide an exceptional customer experience. We know we’ll deliver if every action we take is based on the four commitments below – making each customer feel valued and appreciated.

  • BASICS DONE BETTER

    The basics matter. Customers expect a reliable network and great value. We deliver the basics better than anyone else. We simplify and enhance the customer experience every day.

  • BEST IN CLASS SERVICE

    We go above and beyond to resolve customer concerns the first time. We are courteous and friendly, always ready with an "I can help you with that" attitude. We make it easy and convenient.

  • BUILT AROUND YOU

    We listen, understand and adapt to meet customers' changing needs. We make AT&T products and experiences simple and tailored to them. We provide personalized solutions.

  • MORE THAN EXPECTED

    Customers want to feel like they matter and we deliver innovative ways to ensure they leave feeling valued and appreciated. We give more than expected. We deliver exceptional.

AT&T At Your Service

Living the At Your Service commitments within these steps of the AT&T Experience is your guide to delivering extraordinary interactions where every customer feels safe, comfortable and appreciated.

Diagram to represent service traits

How our Pay Works.

  • Base Pay
    is paid every two weeks.

  • At-risk pay
    (or commission) is paid once a month

  • Union dues
    may be a condition of employment, depending on your state

  • Chill out
    with Paid Time Off (PTO)

The Perks of Working Here.

  • Keep Learning
    with tuition assistance

  • Build Skills
    with development programs

  • Earn Discounts
    on AT&T products & services

  • Get covered
    with family medical, dental & vision plans

All You Need to Know About Scheduling.

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Schedules

Schedules are based on seniority and are provided approximately 1 month at a time. Customers count on us - being there during your scheduled time is important.

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New Hires

New hires usually work during the busiest times (like evenings and weekends), which maxes out how much you can earn.

clock with highlighted area icon

Paid Time Off

Additionally, Paid Time Off can cover your scheduled vacations and last-minute situations.

Ready to Learn? We’ve Got You!

computer screen with person silhouette icon

New Hire

New employee orientation and training takes about 3-4 weeks and typically includes virtual sessions and self-study activities.

finger pressing a button icon

Ongoing

You’ll receive monthly online or leader-led training to stay up to date.

man running icon

Your Career

Start in our stores, but go just about anywhere. Through training & leadership support you can create your own path.

LifeAtATT

See what #LifeAtATT is like and how we’re staying #ConnectedTogether

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Success profile

For this role, you must also have:

  • Be at least 18 years old
  • A solid understanding of the latest tech
  • Previous retail experience is nice, but not necessary

What makes a successful Retail Sales Consultant?

  • Courteous
  • Outgoing
  • Approachable
  • Engaging
  • Self-Motivated
  • Resourceful

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This is the best part time job ever. I get a pension, 401k with matching, tuition assistance and a dental plan to augment the one I have at my full-time job – plus paid vacation and holidays.

Tedd Hadley — Part Time Retail Sales Consultant

AT&T helped me further my education with flexible scheduling, a tuition reimbursement program, and by having leaders that were as concerned with my education as I was.

Jean-Pierre Sinclair — Part Time Retail Sales Consultant (now Sr. Marketing Manager)

Why AT&T

Don’t just call it a “side gig.”

You’ll be able to do some pretty incredible stuff in a Part-Time role with us.

  • Find balance

    Whether you’re raising a family or enjoying a second career, there’s still time to do it all and work inside our stores.

  • Upgrade your life

    Maybe you’re in school or are looking to support your artistic aspirations. This role can help you do it, thanks to great pay and benefits.

  • Experience the hottest tech

    You already know some of the devices we sell. And as tech keeps improving, we’ll help you constantly upgrade your skill set so you can comfortably represent us as a leader in the space.



Hard work earns you perks

Around here, a part-time job still means full-time benefits. In school? You just might be eligible for tuition reimbursement. Need a new device? We’ll hook you up with a discount. And that's all on top of our 401(k) plan and medical and dental coverage.

Earn while you learn

With paid training, we’ll fill you in on everything you need to know before you start – and throughout your career.

Find some you time

Vacation? Staycation? Heck, let’s take a road trip. On top of paid holidays, chill out with paid time off (PTO) that you can spend any way you want.

Graduate to what’s next

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Know you’re covered

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Party every (pay) day

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Save on swag

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services – plus other awesome items, like tickets to live events.

Stuff Your Piggy Bank

When the day comes that you get some much needed R&R (not that you'd ever want to leave #LifeAtATT) you'll know your future is set with the AT&T Retirement Savings Plan (ARSP)

Responsibilities

Part Time Retail Sales Consultant

Springfield, Illinois

Great things are in store! Our part-time careers allow you to optimize your earning potential by working during the store’s busiest times, including evening and weekend hours. Excellent pay and fewer hours with more opportunities to make the sale... what are you waiting for?

Do you like helping people? Do you have a strong desire to connect people with technology and entertainment? You may have what it takes to join our amazing team! Our Retail Sales Consultants build solutions for our valued customers and meet/or exceed key sales objectives. They work with a full portfolio of awesome products including wireless, connected car, and wearables. They also offer integrated, seamless, and smart entertainment options including DIRECTV.

You’ll use your knowledge and passion to deliver an effortless customer experience while pursuing challenging and rewarding goals! This role comes with a very competitive salary and commission package as well as awesome benefits. We are passionate about innovation, we love our employees and we love connecting our customers to their world.

Sharing your knowledge with our growing customer base comes with many rewards. Start with the paycheck: Base plus commission. Our current part-time Retail Sales Consultants working 20-24 hours per week earn an average of $30,380 per year in total compensation.

You’ll also gain an amazing benefits package, including:
•Ongoing paid training
•Exciting career paths
•Supportive team environment
•Employer-provided mobile device
•Medical/dental coverage
•401(k) plan
•Tuition reimbursement
•Paid time off

Not to mention some pretty cool perks, like:
•One of our latest devices and a service plan. Using our technology, gain first-hand expertise to share with our customers.
•Discounts on accessories and additional AT&T products and services. That means you always have access to the coolest gadgets around.
•A spring and fall fund to spend on a wide range of Team Color apparel. You’ll even receive a welcome kit of fun gear to get you started (including two shirts).


Prior retail or customer-facing sales experience is a plus but not required. AT&T Sales training will be provided.

You may be invited to complete an interview by recording a video, so make sure to watch your email for updates.

Apply now!




Job ID 2029644
Date posted 08/05/2020

Applicant experience

Want to know what to expect? Here’s a breakdown of the typical application process.

  • Check your status regularly. Timing varies, so log in to see where we are.
  • Check your email regularly for any follow-ups.
  • Your interview may be online. Make sure you have a strong connection and dress professionally.
  1. Conduct your interviews – in person, by phone, recorded video or over video chat

  2. Conduct any follow-up interviews

  3. Receive a conditional job offer

  4. Complete the drug screening and background check

  5. Congratulations and welcome to AT&T!

Great place to work

I have been working at AT&T part-time for more than 8 years

Pros

Excellent compensation

The benefits package is wonderful

And the management teams yes I meant that as in plural, they all want to help you thrive

Cons

None

This company really is amazing

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