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Network Operations Specialist ND II (Government)

Springfield, Virginia

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AT&T Global Public Sector is a trusted provider of secure, IP-enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security Team supports the intelligence community by providing, operating and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for a Network Operations Specialist to support the customer’s computer data communications systems, providing event management and advanced incident troubleshooting. Additional support is provided for design specifications, testing and inspections for computer networks; plan and implementing upgrades; and analyzing and organizing corresponding hardware and software combined solutions through network modeling. 

The job duties of the Network Operations Specialist are as follows:                                                                                                        

  • Support the installation and maintenance of the client Local Area Network (LAN)/Wide Area Network (WAN) devices. Respond to and resolve escalated incident tickets.
  • Provide support to Tier III network engineers for incident management and projects (site surveys and coordination and installation of new equipment).
  • Troubleshoot incident tickets escalated from the Network Operations Center (NOC).
  • Coordinate network operations, maintenance, repairs, or upgrades. Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and inventory.
  • Layer 1, 2, and 3 network experience.
  • Configure and troubleshoot layer 2 switching (Virtual Local Area Networks (VLANs)).
  • Participate in evaluation of new network technologies and provide recommendations to the network architecture team regarding the integration of these technologies into the existing network. Ensures that plans for hardware. and communications are adequate. Develops and implements methodologies for analysis, testing, and support of LAN and WAN networks.
  • Leverage various network tools to analyze and isolate customer impacting events on the network.
  • Ensure operational network equipment is compliant with current software recommendations and configuration baselines.
  • Draft and review process documentation used by network operations personnel.
  • Communicate and troubleshoot with vendors and other service providers to efficiently resolve incidents.
  • Diagnose hardware and software problems and coordinate replacement of defective components.
  • Support operations and maintain activities and administer networks including hardware, systems software, applications software, and all network device configurations.

Required Clearance: TS/SCI with the ability to obtain and maintain a polygraph. (#ts/sci) (#polygraph)

Required Qualifications: Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a master’s and 4 years, bachelor’s and 6 years, associates and 8 years or HS and 10+ years. Twelve years of experience that can be a combination of work history and education. Must comply with DoD 8570 Information Assurance Technical (IAT) Level 2. Additional required qualifications include:

  • Knowledge of Cisco Internetwork Operating System (IOS), Juniper JUNOS, Brocade and Foundry Operating System (OS).
  • Strong familiarity with Layer 3 protocols such as: Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), Enhanced Interior Gateway Routing Protocol (EIGRP), Virtual Router Redundancy Protocol (VRRP), Hot Standby Router Protocol (HSRP), Multiprotocol Label Switching (MPLS), Label-switched Path (LSP), Virtual Route Forwarding (VRF), and Generic Routing Encapsulation (GRE).
  • Familiarity with Microsoft Visio and ServiceNow.

Desired Qualifications: 

  • Familiarity with HP/MicroFocus network tools, such as Network Node Manager (NNM), Network Automation (NA), Operations Bridge Manager (OBM), etc.
  • Previous experience with Riverbed network tools, including NetProfiler and AppResponse.

Ready to join our team? Apply Today!





Job ID 2236934-1 Date posted 08/03/2022
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Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

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Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice.

Community & Team Events

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

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Step 3

Conditional
Job Offer

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Step 4

Welcome! Onboarding
and Training Begins

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