Security Compliance Specialist at AT&T Careers - AT&T Careers
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Security Compliance Specialist

Sofia , Bulgaria

Focuses on continuous operations, incident, change and problem management of the supported configuration items. The main goal is to minimize the amount of unplanned downtime in the customers’ production environment while maintaining highest level of security compliance and achieving a high level of customer satisfaction.

Roles and Responsibilities:
1. Build strong working relationship with Team Technology Lead, Account Support Team representative and Capability support and technology teams
2. Good awareness of the customers’ business and in-depth knowledge of the customers’ environments and support processes
3. Complying with the ITIL standards by observing the Incident Management lifecycle processes.
4. Be proactive to anticipate issues or situations which impact service availability and critical response time, and take necessary mitigation steps escalating to management’s attention, where appropriate.
5. Support and assist the Team Technology Lead for documentation libraries for the area of your expertise.
6. Ensuring compliance with internal documentation standards; also accountable for updating the documentation
7. Must be able to prepare technical documentation upon request

Key Competencies and Skills:
1) 3+ years’ experience within IT Operations
2) 1+ years’ experience in Network Security area
3) Firewalls equipment (Cisco, Checkpoint, Fortinet or Palo Alto at least one of them need to be on expert level).
4) Knowledge of HP OPENVIEW, Network Node Manager, and HP OVO monitoring.
5) Juniper or other vendors SSL VPNs

Education and Qualifications:
Required: CCNA security or CCSA
Preferred: CCNP Security certificate, CCSE
Required: Degree/Diploma in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems or equivalent certifications

Additional Information:
Job ID 152771 Date posted 07/10/2018

Associate Director Technology Development


Opportunity to work on cutting edge technologies.
Support for women in technical leadership roles.
Pride in diversity & inclusion with 12 Employee Resource Groups with 40k+ members.
Great benefits including 4+ weeks vacation, 6% salary match of 401k, paid maternity/paternity leave, financial support for adoption.
Flexibility to work from home or office in newly renovated collaboration zones.
Lots of opportunity to move around the company & work on new products.


Process heavy with lots of administrative overhead.

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