Regional Account Manager at AT&T Careers - AT&T Careers
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Regional Account Manager

Singapore, Singapore, Singapore

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Responsible for driving Sales and Revenue growth within assigned module and develop New Accounts. The role based in Singapore, will also be responsible to provide support to Global Account Teams with opportunities and customers in the Thailand market.

Roles and Responsibilities:
- Asia-Pac Regional Account Management of Global Accounts
- National Account Management of Thailand business, providing support to Thailand based customers and Accounts with services and requirements in Thailand.
- Develop New Logo Accounts, Global and Thailand based
- Own and build long term business relationships with key influencers and C-level decision makers in assigned Account Module.
- Leverage and drive sales processes from quote to cash.
- Build trust and confidence with cross-functional teams (Operations, Customer Care, Service Management, Product Management, Service Delivery, Legal and Contracts) and collaborate to effectively support existing customers, provide on-going Account Management and ensure good Customer Satisfaction.
- Focus on revenue growth through retention, upselling of new products and services and acquisition of new Accounts.
- Develop winning Proposals and new revenue streams through innovative solutions selling.
- Own and manage sales funnel, provide accurate view of revenue movements on assigned module.

Key Competencies and Skills:
- Strong knowledge of WANs, LANs, IoT and Application Services (Such as UC, Contact Centre, Security, Cloud Services, etc.)
- In-depth knowledge of AP Telecommunication Services landscape and competitors’ strategy, strengths and vulnerabilities
- Good knowledge of global business climate and industry verticals
- Project Management
- Contract Management
- Financial Reporting
- Strong business acumen and negotiation skills
- Exceptional presentation and communication skills – oral and written
- Strong ability to multi-task and deliver under pressure, compressed timelines and demanding client environments.
- Highly adaptable.
- High level of self-motivation, Positive attitude, Team player.

Education and Qualifications:
- Over 10 years of experience in the IT Industry with at least 5 years of experience in Enterprise Sales servicing MNCs.
- Bachelor’s Degree in relevant discipline (Business Studies/ Information Technology)
- Thailand market knowledge will be an advantage.
Job ID 1909619-I Date posted 03/15/2019

Had a fantastic experience at at& for the last 14 years in different roles

Pros

Great team of colleagues that I worked with and a lot of different cultures which all worked well together.

Cons

Some managers do not know how to be a manager and manage a team

Former Employee - Senior Specialist Technical Support
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