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Senior Network Engineer

Singapore, Singapore, Singapore

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• Troubleshooting, diagnosing and resolving hardware, configurations, and other network or system problems.
• Overseeing activities related to the assigned Incident
• Providing status updates to the Requester through regular updates to the Incident record
• Driving, assessing and handling the recovery plan
• Documenting the progress of the Major Incident recovery and relevant times in the associated Incident record(s)

Roles and Responsibilities:
• Perform reactive problem management activity based on client-initiated requests
• Replacing faulty network hardware components when required.
• Monitoring network performance to determine if adjustments need to be made.
• Conferring with network users about solving existing system problems.
• Operating master consoles to monitor the performance of networks.
• Implement approved change requests
• Be in a 24/7 Shift roster to support critical Priority 1 & 2 incidents
• Maintaining and administering networks and related computing environments including systems software, hardware, and configurations.
• Performing disaster recovery operations and configuration backups when required.

Key Competencies and Skills:
• Level 2/3 LAN and WAN experience, latest technologies.
• Bachelor degree or equivalent study with a network engineering experience.
• Certification - CCNA is a must, CCNP is highly preferred, CCIE is an advantage
• Strong understanding of network infrastructure and network hardware – Cisco Platform.
• Ability to think through problems and visualize solutions for global or large customer enterprise environments.
• Ability to implement, administer, and troubleshoot network infrastructure devices, including, firewall, routers, switches, and controllers.
• Knowledge of application, transport and network infrastructure protocols.
• Ability to create accurate network diagrams and documentation for design and planning network communication systems.
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
• Ability to work with all levels of staff within and outside of IT and outside the organization.
• A self-starter able to work independently but comfortable working in a team environment.
• Good analytical and problem-solving skills.
• Dependable and flexible when necessary.
• Exposure to Network security and firewall technology is desirable.

Education and Qualifications:
Exposure to Data center operations and technologies such as Cloud Load Balancing technologies, Software Defined Network is a plus
• Exposure to network segmentation / micro segmentation is a plus.
• Exposure to Cisco Data Center (ACI)/Enterprise Switching/routing/security products is a plus
• Exposure to Software defined networks on VMWare NSX and vRealize Suite is a plus

Additional Information:
Candidates must be located in Singapore
Job ID 1909682-I Date posted 03/11/2019

Had a fantastic experience at at& for the last 14 years in different roles

Pros

Great team of colleagues that I worked with and a lot of different cultures which all worked well together.

Cons

Some managers do not know how to be a manager and manage a team

Former Employee - Senior Specialist Technical Support
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