Installation Technician at AT&T Careers - AT&T Careers
Skip to Main Content

Ditch the office to take your career on the road.

Installation Technician

San Jose, California

Overview

Our Technicians keep millions of people connected to the wide range of services we have to offer. If you’re tech savvy, a great problem solver and love helping customers – take your career on the road with us.

  • Full-time
  • Level: Mid
  • Travel: Yes
  • Glassdoor

Back to Job Navigation (Overview)

What makes a successful Technician at AT&T? Check out the traits we’re looking for and see if you have the right mix.

  • Communicator 7
  • Personable 8
  • Helpful 10
  • Detail-oriented 8
  • Adaptable 9
  • Tech savvy 7

Installation Technician

San Jose, California

$5,000.00 Sign-on bonus offered. Not applicable to
internal employees. Apply today to learn more!







Installation Technician
It’s your turn to take the lead and deliver the future before anyone else. You’ll introduce our customers to AT&T’s award-winning TV service and state of the art technology while creating a best in class customer service experience. Be at the center of innovation, communicating your expertise through hands-on demos and service installations that provide customers with access to the world’s most robust network. 
What’s it like to join our team? Well, you’ll work both in and outside our customer’s homes and businesses to install high-speed broadband, video, Wi-Fi and voice services. But that’s not all. Your expert knowledge in our wide-range of technology and services will provide customized solutions to meet needs and elevate the installation experience. And to make sure you hit the ground running, we’ll provide extensive training and the resources you need in a supportive team environment.
To qualify, you’ll need to:
  • Work a flexible schedule including evenings and weekends
  • Possess a valid state driver’s license and clean driving record
  • Lift and move up to 80 lbs.
  • Possibly work in small confined spaces or aloft (up to 28 ft.)
  • Identify wire and cable colors
  • Qualify on pre-employment assessments
  • Weigh less than 275 lbs. for ladder safety
You’ll also gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off.  In addition to these benefits you’ll be a part of our ongoing paid training in your field leading to exciting career paths. Rounding out these benefits and perks we also provide 50% employee discount on:
  • AT&T internet & fiber
  • AT&T phone (formerly U-verse Voice)
  • DIRECTV (including Free HBO & NFL Sunday Ticket), DIRECTV NOW or U-verse TV
Have you worked for three or more years installing or maintaining entertainment, security, or networking equipment for customers or have similar experience? Do you have a post-high school education? If yes, you can join our team with a starting pay of over $20 per hour or qualify for a wage credit. Don’t have three years of experience? We offer a competitive salary for all levels of expertise and provide great opportunities for career growth.
Don’t take our word for it. Our employees say it best! Watch now.

*Sign-on bonus offered is paid off in
increments
·

$1250 of the bonus paid upon completion
of training

(typically, 9 weeks after hire date)

$1250 after 6 months of continuous
employment

$2500 after 12 months of continuous
employment

(All Milestones must be met
while you are in good standing, No COBC violations and or written disciplinary
actions).

You’ll also need to pass the following assessments:

Study Guides(click the links below to open the various study guides)
Assessment Information:
Interview Information:

Time to start preparing. Ready? Apply now.

Job ID 1840675
Date posted 02/12/2019

Applicant Experience

Want to know what to expect? Here’s a breakdown of the typical application process.

  • Your experience can take between 4 – 7 weeks depending on location and time of year.
  • You may have to pass an assessment before moving on to the next step.
  • Your interview may be online. Make sure you have a strong connection and dress professionally.
  • Watch this video to see what the job’s really like

  • Complete any necessary assessments

  • Conduct your interviews - in-person, by phone or over video chat

  • Conduct follow-up interviews

  • Conditional job offer

  • Drug screening and background check

  • Congratulations and welcome to AT&T!

How to prepare for your assessment

Our goal is to set you up for success at AT&T.

That's why we’re providing you with the information you need to prepare for the entire application process. When you’re getting ready, it’s a good idea to find a quiet place, get in the zone and answer as honestly as possible. And to prevent any errors from happening, make sure you are doing so on a computer and not a mobile device.

To get a better idea of what will be involved, check out our Assessment Tips for Premises Technician Assessment , Technical Mechanical Test Field III, and Premises Technician Inventory.

Unique Opportunity

Pros

The job is rewarding with great pay, benefits and the ability to meet the needs of customers with excellent service. Each day is a new adventure. You meet new customers, explore different cities, and challenge yourself everyday. You get to work on your own, but if needed, you've got reliable support in your group of peers and management team.

Cons

Everyday is different. Everyday is a new challenge. You will learn something new everyday, so don't expect to get the job figured out in the first few months.

Current Employee – Wire Technician
  • One Star Rating
  • Two Star Rating
  • Three Star Rating
  • Four Star Rating
  • Five Star Rating
Glassdoor

Perks

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

  • Party every (pay) day

    Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

  • Save on swag

    Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services – plus other awesome items, like tickets to live events.

  • Get some “you” time

    Vacation? Staycation? Heck, let’s take a road trip. On top of paid holidays, chill out with paid time off (PTO) that you can spend any way you want.

  • Upgrade your skill set

    You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

  • Graduate to what’s next

    Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

  • Stuff your piggy bank

    When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

  • Know you’re covered

    Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

LifeAtATT

This is the life – the #LifeAtATT, that is. We’re creating what’s next and having a blast doing it. You’re looking for proof? Well, see for yourself.

Back to top