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Sr Associate In Home Sales Expert

San Diego, California

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achieve

Generate the sales that help us build a more connected world.

Field Sales Representative

TV with remote

Roll out and into a new kind of sales role. As a Field Sales Representative, it’s your job to upgrade our relationships with existing customers, showing them the best we have to offer from a company they already know and trust. We’ll rely on your sales expertise, product knowledge and best-in-class customer service to sell state of the art technology and meet customers’ needs. Along the way, you’ll discover great pay, flexible hours and a company that wants to see you safe and successful.

"Field Sales is unique because it gives you the opportunity to build relationships and friendships with our customers inside of their home where they are most comfortable."

Valerie P. - Integrated Solutions Manager

Sales

Closing the deal means opening up millions of opportunities.

Skills Profile

  • Arrow pointed upward

    The ability to
    demonstrate
    efficiency

  • Human upper body with cog wheel

    A self-starter
    mindset

  • Human upper body with three arrows pointing upward

    Adaptability

  • Handshake

    Excellent customer
    service skills

  • Three upper bodies in a line

    Strong
    interpersonal skills

  • Envelope with dollar sign and heart

    A customer-centric
    mindset

A day in the life

Get an inside look at what it's really like on the job. Every day, you'll connect to the resources and information you need to succeed in your sales.

Cell phone icon with arrow pointing to screen

Dial in on your day

Each morning starts with a conference call to catch you up on that day’s schedule. You’ll find out the who, what, when and where of your warm leads before heading out.

Price tag

Meet your
goals

Remember: this is a sales job. When you head out, you’ll always keep your quota in mind, working toward that big sale that could earn you that big win.

Handshake

Close the deal

It’s always your goal to complete the sale during your visit. But sometimes, the person who ultimately makes the call isn’t home when you drop by. You’ll rely on your management, organization and prioritization skills to find the best time to meet up on your biggest sales.

Clock icon with arrows going around in a circle

Find some flexibility

Customer meet-ups might happen throughout the day, early in the morning or during the evening. You’ll be responsible for finding the time to make it work.

Cell phone icon with arrow pointing to screen

Dial in on your day

Price tag

Meet your goals

Handshake

Close the deal

Clock icon with arrows going around in a circle

Find some flexibility

Ready for everything

We're trusting you
to help us build
relationships with
our customers.
credible work.

That's why we give you the tools, training and confidence to make awesome sales and do incredible work.

Your trainings cover what you need to know about staying safe on the job. We’ll give you guidelines you can refer back to every step of the way.

Safety is key

Our leaders are here for you. That includes coaching, mentoring and daily input to help you reach your sales goals. They’ll even show you how to tailor your pitch for customers and make your interaction extraordinary.

We have
your back

Every Field Sales Representative gets a company car to make getting around even easier. So it’s no surprise that you’ll need a clean driving record and valid license.

Arrive in style

Job Overview

Job Description:

Assist new residential customers with set-up of applications and features on their devices and convey the benefits of an integrated AT&T solution. Key Roles and Responsibilities: Meet with residential consumers in their homes during their product installation in order to set-up their applications and features. Present customer promotions and offers. Present integrated solutions options to the customer and recommend solutions. Achieve sales and service objectives. Receive daily schedule for a specific area or territory. Track and report activities through established processes and procedures. Sell all products and services offered by the Company.

GENERAL DUTIES

The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:

Customer Experience and Sales

  • Meet and exceed all sales goals established by the Company
  • Understand the needs of each individual customer and how the AT&T portfolio of products and services will meet and benefit the customer
  • The ability to upsell and transition warm leads into actual sales in an outside sales environment
  • Excellent time management and communications skills
  • Engage customers with the latest AT&T products and services, including but not limited to, wireless data and voice, entertainment, TV, and broadband
  • Engage customers through in-home product demonstrations and educate them on how to use all AT&T products and services
  • Provide prompt and courteous customer service to all customers

SPECIAL JOB REQUIREMENTS:

The successful candidate will be able to perform the following with or without reasonable accommodation:

  • Ability to work flexible hours, including evenings, weekends and holidays
  • Ability to complete all paperwork completely, accurately, in a timely manner
  • Ability to operate a personal computer, wireless equipment, copier and fax
  • Ability to work independently calling on customers
  • Excellent verbal, written, presentation and interpersonal skills
  • Strong organizational and time management skills, decision making and problem-solving capabilities
  • Confidently and aggressively seeks new business utilizing strong negotiation skills
  • Valid driver’s license, current auto insurance and reliable vehicle per transportation needs of market
  • Applies to employees who spend more than 50% of their time working on sales away from the office
  • Additional hours may be required

PHYSICAL REQUIREMENTS

No physical requirements.

BASIC QUALIFICATIONS

TESTS:

Applicants will be expected to pass any assessments or tests associated with the position.

PREFERRED QUALIFICATIONS:

  • 1-3 years direct retail/customer facing/sales experience preferred
  • High School Diploma preferred

TRAINING

  • Classroom training
  • On-the-job training
  • On-line training

Our Sr Associate In Home Sales Expert earn between  $48,300 - $57,500 + $20,000 in commissions yearly if all sales goals are met. With our uncapped commission opportunities, overachieving those goals earn top sellers $71,029 per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

· Medical/Dental/Vision coverage

· 401(k) plan

· Tuition reimbursement program

· Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

· Paid Parental Leave

· Paid Caregiver Leave

· Additional sick leave beyond what state and local law require may be available but is unprotected

· Adoption Reimbursement

· Disability Benefits (short term and long term)

· Life and Accidental Death Insurance

· Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

· Employee Assistance Programs (EAP)

· Extensive employee wellness programs

· Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

USA:CA:San Diego / Copley Dr - Adm:5855 Copley Dr

Salary Range:

$48,300.00 - $72,500.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.



Job ID R-40278 Date posted 10/01/2024
Apply Now

Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

When it comes to priorities, we know family tops the list. For the moments that matter the most, you'll be there for them, and we'll be here for you.

Family Leave

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice.

Community & Team Events

Wellness resources and incentives to help you prioritize your health and wellbeing and be your best self inside and outside of work.

Total Wellbeing

Applying?
Here’s what to expect.

  • Status updates

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    Stay updated on your status. Timing varies, so log in to see where we are.

  • Check email

    Email Icon

    Check your email regularly for any follow-ups.

  • Pass assessment

    Pen on Paper Icon

    You may have to pass an assessment before moving on to the next step.

  • Interview

    Hand Icon

    Your interview may be online. Make sure you have a strong connection and dress professionally.

One

Complete the online application.

Two
Participate in a Virtual Job Tryout

Want an idea of what will be on the assessment? You can prepare by taking a look at our study guides:

Field Sales Virtual Job Tryout
Three

Interview - check your email for updates

Four

Conduct any follow-up interviews

Five

Receive a conditional job offer

Six

Complete the background check

Seven

Congratulations and welcome to AT&T!

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